Iâve been to this place once before last month, and honestly, my experience felt rushed. I will say their onion rings are phenomenal. Most definitely a highlight. Today, I dined in and realized after having to repeat my order nine times that the same girl working the drive-through is also the one serving inside. It became clear that theyâre short-staffed, and she seemed overwhelmed. Not a single smile!
One thing I didnât realize before: while they claim the burgers are made fresh daily, theyâre not made fresh to order. The patties are already cooked and just sitting there when you order, they grab a patty, throw it on a cold bun, add your toppings, and thatâs it. You only get a warm bun if you specifically ask for it, like I did when I requested it toasted. And they seemed bombarded by my ask! PLUS, I had to repeat my order multiple times and she was annoyed (even though she was the one asking me to repeat it), and when the manager got involved, he didnât seem to care much either â in fact, he seemed a little bothered. I asked if they had a kidsâ meal burger option, and he told me, verbatim: âI will charge you full price and give you half a hamburger.â How ridiculous is that? If Iâm paying full price, I might as well get the full burger.
Just to be clear, I didnât come looking for anything free. I came prepared to pay for what I thought would be fresh food. Today, I found out thatâs not exactly the case.
So if youâre planning to visit for the first time or coming back, my advice would be to specifically ask them to cook your burger fresh when you order it. Otherwise, youâre getting a burger thatâs been sitting.
Thatâs my honest review. I will be back, mainly because the onion rings and the burgers themselves arenât bad, theyâre just not...
   Read moreCounty Road Burger isnât just a burger jointâitâs a time machine that takes me straight back to my childhood. My dad used to bring me here, and hearing it was going chain-style had me bracing for disappointment. But let me tell you⌠the revamp is phenomenal. Itâs still the DENTON BURGER I needed, the one I remembered, but elevated.
The homestyle fries? Cooked to crispy perfection. The beans? Oh, theyâre beaning like nobodyâs business. And the burger? Thick, juicy, and unapologetically glorious. Even without the old messy toppings bar, the magic hasnât fadedâitâs evolved.
But hereâs the secret sauce (and I donât just mean ketchup): the condiments and spices. I can transform a simple plate of fries into a completely new masterpiece every visit. Beans? Same deal. Every bowl feels like a little culinary adventure.
This place hits every nostalgic note while still feeling fresh, fun, and exciting. County Road Burger isnât just a local gemâitâs ready to make waves beyond Denton, and I for one will be cheering them on from every zip code they conquer. If you havenât been, youâre not just missing a burger; youâre missing a slice of Denton...
   Read moreFinally paid a visit after wanting to for quite awhile. Atmosphere and service were awesome, Diego was very friendly and super welcoming! Absolutely love the all you can eat fries and beans. The atmosphere was clean and spacious, with plenty of parking and a drive thru for pickup.
The only reason Iâm not giving five stars here is because the burgers are entirely too well done. Extra well done burgers are a complete turn off for those of us who do NOT like beef well done, and it killed the flavor of what wouldâve been a beautifully grilled burger.
TO THE OWNER: With ground beef, that is clearly high quality, why are the burgers so completely overdone? Patrons at a burger house, just like at a steak house, should be able to order a burger as they like it. Extra well done ruins a good steak, and it ruins a good burger too.
There are a number of comments in the other reviews regarding this issue.
Weâll give it a second try but, sadly, another round of extra well done burgers will deter us from...
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