We have been to this place multiple times, the couple who runs it is always lovely to us. Great donuts, good prices, and they often throw in extras. However, we showed up at 6:05 this morning to get some donuts and they weren't open. The sign on the door said they opened at 5:30, but the door was locked and he signs were off. The couple who runs it was in the back, and certainly saw our headlights outside. But, instead of acknowledging us, they continued to remain closed and in the back. If you can't open early, change your times. I work in Dallas and I woke up early to factor in time to go get donuts before my commute, but because we waited so long for them to open, we had to leave donut-less. I have loved this place in the past, but because we were blatantly ignored this morning, I don't think we will go again! Next time, at least communicate to your customers you are planning on opening soon, running late, etc., or don't document to opening times you cannot commit to....
Read moreThe donuts here are super cheap. I came for the prices, but stayed because of the service. They have the sweetest cashier, she was so kind to me. I was having a rough morning, expecting to get rude service like the one I normally receive at other stores, I came in and tried to ignore the eyes of the cashier. After seeing her smiling face, I thought, "all people aren't bad people" and decided to give her a chance. One of the best decisions I've ever taken, I can tell that the woman behind the cash register loves her job and engaging with her customers. She complimented me on my earrings, which took me by surprise since that morning I had hesitated to go with the bold earring choice. I was stepping out of my comfort zone, she made me feel pretty and welcomed. My morning was sweetened by the kind words and delicious treats of this bakery. I will definitely be...
Read moreI've been now going to Denton Donuts for about two years, post-COVID after my work drives changed. At first, I thought it was just a popular donut spot that was like all the rest. But there's there two things that separate it from just a regular donut shop. 1) The quality and consistency is by far the best I've ever seen. I've never had fresher donuts outside of 'craft' specialty Donut stores. I've never been disappointed. 2) The customer service is unmatched. In a rush? As soon as they see a line form, people scramble from out of the back to help customers. They are the nicest, and caring people ever, give extras to repeat customers, and their turnover rate does not exist. Always the same smiling faces. You wont get fresher donuts, or better customer service. I've recommended Denton Donuts to anyone I can for...
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