Chopper's Sports Grill — Restaurant in Denver

I've heard about Chopper's via ads and word of mouth for awhile. I happened to be staying right across the street this weekend, so I figured I'd give it a shot. My sister lives near by and said she's always had good food there. Wow!... was I disappointed. Service/atmosphere are top notch. Zero issues there. The problem was the food. Lots of great sounding options on the menu, but I decided to go with the jalapeno cream cheese burger, and asked for Cajun fries on the side. Burger came out with regular fries.... No big deal. I let the server know. But let's talk about these regular fries. They literally tasted like they cut the potatoes and threw them in the fryer with zero kind of anything on them. The cook/texture was good, flavor was non existent. And unfortunately, the complete lack of flavor continued to the burger. I understand jalapenos vary in intensity, but there was absolutely no heat in this burger. Honestly the dominant flavor was the cream cheese... Which should not be the case when paired with grilled beef, bacon, and jalapenos. The meat was overcooked and the bun was so dry the bottom bun was literally cracking when I ate it. I did eat the burger, cause I was really hungry. When I finally got the Cajun fries, I had two bites of burger left. If you've read this far, the Cajun fries were EXCELLENT. So good in fact that I'm willing to chalk this up as a bad night in the kitchen; and they've been around too long with too much good word of mouth to not try it again. But this first visit was...

Stacy is an amazing Guest Host. Awesome Guest service skills. My wife and and I will be back for sure. 9/3/2023 my wife and I returned to Choppers after the great service we received last time from Stacy on this visit we walked in there were five servers three ladies and two men standing at the bar as we walk by we seated ourselves no one said hello Upon Our entry we were seated for approximately 5 minutes within that 5 minutes an African-American waitress walk by did not say a word a young lady Anglo wearing glasses walked by did not say a word after being there approximately 8 minutes my wife and I decided this is not the experience we were looking for as I walk by I think the four servers that were still there not doing anything thank you for the great service I hope you still have Stacy next time we decide to come to your establishment hopefully she's there because your staff on today's date did not understand what a good guess experience is and really put a bad taste in our mouth not a good look not a good service experience at all your management needs to train and teach the staff on what customer service is because on this day they did not...

This was one of the most disappointing outings we've had in a long time. I understand being short staffed and patience but this was a whole new level. We had a few drinks inside and then asked if we could move outside. Once we sat outside we were completely ignored. After 25 minutes we asked for our check and the young lady said she would be right back. 15 minutes later she came back with the tab for another table over $100 more than ours. We asked her to correct it, amid other customers yelling for her to please get their checks or bring back their cards. She took about a dozen credit cards, put them in her pocket and disappeared for another 20 minutes. We tracked down our original server and he was able to help us out. We wanted to speak to a manager but the poor guy was getting unloaded on by the rest of the people on the patio so we left. I was hoping to get a response from someone at Chopper's regarding this issue. We've been going there off and on for over 15 years and have always really enjoyed it. Hopefully they can find some better people and it will go back to the way it was. I really hope that I can update this review in a more...