Hayati Mediterranean Grill — Restaurant in Denver

I posted a review after my first visit where I experienced a similar experience as most other low rated reviews. Ordered ahead of time, arrived when the food was expected done, and still ended up waiting for about an hour. Multiple errors, and the front end staff looked at us like aliens the entire time.

Arrived home with the food to notice a couple items missing. I called, left messages, and emailed to no response. Eventually I posted my negative google review, including my assumption that a large amount of the positive reviews were bots. 2 days later, one of the owners called me and berated me for the negative review (I’m guessing he found my number from their shady ordering app, but creepy). He shamed me for causing damage to a small business, and was appalled that I would cast doubt on the validity of their reviews. He then suggested that when I hadn’t received a response to my multiple attempts at contacting, I should have returned to the restaurant to resolve the situation. I eventually agreed to remove my google review so that I could end the verbal altercation. He kept asking for me to return and try again without offering any credit or discount. I didn’t even get credited for the absent items from my original order.

Reposting because similarity in other negative reviews makes me want to highlight these fraudsters. Also the food is thawed and microwaved. Denver kinda sucks for Mediterranean food, but Hayati tarnishes the entire region. Service, quality, accuracy?? We’ll make ya regret leaving the comfort of your home!

All caps responses to google reviews really takes the cake. Nothing like giving your honest experience to have an owner accuse you...

Quite possibly the worst restaurant experience I've ever had. I had to double check the Google Reviews/maps location to make sure I was at the right place. I was genuinely surprised at all the 5star reviews.

My party of four visited this restaurant on October 11th 2021. We were greeted by someone who did not speak English very well, so it was difficult to place our order. His enthusiasm was awesome though, and he was super polite. We placed our order and waited. Half of our food was brought to the table in Styrofoam with plastic utensils. After another 50 minutes and 4 different times asking where the other half of our order was, we were told "just 5 more minutes" after almost walking out. Our food was finally brought out (2 of our party left, already) and we started to eat, but it was very clear that it had simply been microwaved. The rice also had a very distinguishable taste of cleaning products. It tasted awful, possibly the worst food I've ever tasted, and we threw it away. Our whole party of four had stomach aches after this experience, as well. I wonder if some cleaning product got into the rice? I worry about the sanitation.

On top of this, the lights were constantly flickering (electricity going off and on?) and the bathroom was in shambles. I have a feeling some sort of construction may have been going on. I would have LOVED to experience the 5 star restaurant that people are talking about on Google Reviews (I love this kind of food, as a vegetarian), but I can't help but feel as though they are bot accounts/not real reviews?? I'm honestly shocked! Can't...

I wanted to leave this review not as a customer, but as an employee who works here. I’ve had the pleasure of getting to know Ali and Mohammad his brother on a personal level. Both of them are the most kindest and caring person I’ve ever met in my entire life. But i guess the way Ali is, is genuinely natural for him considering the fact that he’s a (Pisces) I was greatly disturbed when I got the news that Ali had been stab by a psycho women who he was dating and trying to love. Father more, this individual manufacturer false lies about him to other people and even lied to her own family about him. When In all actuality, WE ALL KNOW THAT HE DID NOTHING BUT TRIED TO HELP HER AND TREAT HER GOOD. But some people are just not worthy at the end of the day... she lied so much, she believed her own lies. But moving forward, I’m glad you recovered well Ali. And it’s good to see you back at work again. I absolutely love working for these people as an employee. They always treat me with respect, and deal with me fairly. I couldn’t be more happy. To my boss Ali, I’m glad to see you back running the show again. We’ve missed you man!! You are a great person personally and business wise. Your skills are impeccable. I’m grateful for you and your bother Mohammad for giving me a job. And I truly like working...