Voodoo Doughnut — Restaurant in Denver

The food, it was okay... I tried a little bit of everything and it was good, but at the prices I paid, it wasn't something I would go back for... especially with the total experience. The flavors don't pack a punch, but they're okay... The outside was crunchy, but the soft pillow inside was nice, and it was what I would expect. It was average doughnuts.

Service was an abomination. Literally, is that part of the service to get someone to look at you like you're an idiot? I just asked if they knew if there was peanut oil or almond flavoring in any of the doughnuts because of allergies. The cashier stomped off like a second grader... is this part of the atmosphere?

I told her what I wanted... and when she repeated it, she couldn't even get what I wanted correctly. My mask went up fast. And I asked immediately for a bag, even if I had to buy one... I was carrying several small bags from several stores. I asked about the stickers, and she stomped off again with a huge ugh sigh... Even my kids, when they were at their worst, never treated strangers this badly. I have never seen someone pound and mistreat cash registers like they were the enemy. She finally found them, gave them to me, and I asked again and asked about the clear ones behind her. She said they didn't have any that fit that box, and I said I would pay for one... she said they didn't have any... Okay, Wednesday Addams, I guess you're having a bad day.

Atmosphere was terrible... because of the customer service... their cooler was half-stocked, and their staff just stood around looking like they didn't want to be there. Their doughnuts just sat out on racks, unprotected... highly suggest they get a glass case where they can just slide them in so they can stay fresh for longer. The entire store just looked like an open, dirty, grungy pink, uncomfortable place to be...

I have been to some very eclectic restaurants and places and never experienced abrasive customer service. Usually, food customer service is great since it's a lot of them are hoping for higher tips. Yeah, being like this won't get you tips.

I would like to use this girl and this situation as a reason why people don’t like to tip….

(Please help your staff...

Can't go wrong with Voodoo Donuts!

I promised my partner that I would grab us a box before I got on my flight back home. I got in the line around 9:50am, and to my surprise, it was already SO LONG. This place is popular; it seemed like everyone wanted to buy these donuts. Who can blame them? They're known for having some of the most creative and largest donuts ever. Thankfully, most people were ordering just one donut for themselves, so the line moved quickly.

I asked to have their famous "Voodoo Doll, Butterfingering, Old Dirty Bastard, and Apple Fritter" plus a bag of their "Magic Roast" whole bean coffee. The cashier said they were out of the Apple Fritter and Old Dirty Bastard, so I recommended he pick out a couple of his favorite donuts to surprise me with. He chose the, "O' Captain my Captain" and "The Homer" to replace my two missing items.

When I returned home and opened my box of donuts, I realized that he put FIVE donuts instead of four- the last one being the Old Dirty Bastard. Looks like he misspoke and there was one left, and he still was kind enough to let me have extra food- so I got more than what I paid for. That really made my day.

As long as I have time between connecting flights, I'd be happy to stop...

Having never been to Portland, I was glad that I was able to try Voodoo Doughnuts in some capacity. As expected for an airport location, they have a reduced menu; I was still disappointed by the lack of their signature phallic option though. They were also out of a few of the options, but I went there pretty late in the day to be fair. I ended up getting the Grape Ape, Voodoo Doll, Chocolate Ring, and The Homer. They were all delicious. The dough was fluffy, the frosting wasn't overly sweet, and the Voodoo Doll had a fun "bloody" surprise in the center. A little bit pricy, but that's to be expected for hipster doughnuts. The line was long but it moved fast.

As others have mentioned, the one thing that I think can be improved on is packaging. It seems that if you order fewer than 6 doughnuts, your items are thrown into a paper bag instead of a box. This results in a mess of grease and frosting if you don't consume your doughnuts immediately. Considering that there's a very real possibility of customers tossing their doughnuts into their bags before a flight to eat later, this seems like a glaring oversight on...