Food was able to be tolerated, but the service was utterly atrocious. First, they refused to give things that were clearly on the menu. when my dear friend was given a lunch that did not contain a water that he ordered, the cashiers baffled us by calling him a liar, and saying that he already stole a water, which might have been a racist remark. after a few minutes of bickering, she finally gave him the water that he spent his hard earned money on reluctantly. After that ordeal, This worker had the audacity to utter the words, AND I QUOTE, “ I dont get paid enough for this.” My friend left, after finally recieving the water he so rightfully deserved and ate his food, knowing that a worker didnt trust him, possibly because of his skin color. Furthermore, they completely misprounced every name that crossed their plane of view. I would not only suggest, but INSIST on not going to this POS establishment, unless you want to be disrespected and treated wrongfully due to the color of your skin. it was an absolutely horrible...
Read moreI am amazed by the lack of efficiency that Hershey Park has with their food service. I get that the park gets busy. But to make folks wait 40 mins for food just to order is nuts. I waited to this happened again to post as I gave you two prior strikes, but all year you struggled to understand how to move people through a food line. Today a massive line and you only had one cashier and a bunch of folks in the kitchen barely moving. Where is the management here to understand what is going on? Does management here event understand this concept. I truly don’t believe that Hershey entertainment understands what to do. I welcome someone from management to contact me, as I want to fix this and not just complain. Thank you. Concerned season...
Read moreOverpriced and poor quality food. Cost us $32.66 ($16.33 per meal) for a 3-piece chicken strips with fries and a cheese burger with fries. Cheese burger only came with patty (texture tasted like a veggie or pork patty), cheese (not even melted), and bun...no mayo, onions, tomato, or lettuce. Chicken strips were over cooked and dry. Fries were cold. Mobile ordering was about as fast as waiting in line (15-20mins). Luckily we got in the mobile line as soon as we submitted our order or it would have been another 15 minutes of waiting. Had difficulties finding a place to sit and eat too. Eventually found a bench and just juggled our food on our laps. Bring your own food or find a local joint outside the...
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