Flora — Restaurant in Des Moines

Very rude people work there. We felt like we were not welcome. As members of the Botanical center made us question keeping our membership for next year. Place was dirty. There was a cellphone and someone’s belongings scattered all over the counter where we were ordering. A red headed lady came out to tell us only one person was working so it will be a while. Clearly there were 3 people working that we saw. Anyway we won’t be back to Flora. In view of the manager's reply, snotty responses seldom resolve bad customer service. Thank you for your attention...

Food was good. Atmosphere was nice. Female manager with red hair “greeted” myself and partner in an unprofessional manner and her 2nd interaction with us seemed like an irritation as she left our table and spoke to other staff at the front desk about our interaction in a frustrated/disrespectful manner. This behavior felt discriminatory as other patrons were greeted and talked to respectfully. The interaction deterred me from purchasing dessert and I felt uncomfortable sitting in the...

10/10 would recommend! I proposed to my girlfriend at Flora. I reached out to the team and they were more than happy to make it special. There’s a beautiful corner table they had reserved for us with a great view of the outside gardens. They really went the extra mile to help keep it a surprise! The food was great and pleasantly plated! If the chocolate cake is on the menu, GET IT!

Also if Shae or Ozzy are working, just know you’ll be...