The staff here are horrendous and absolutely will profile you. They pick and choose who they are halfway decent too and who they ignore and disregard. Unfourtunately i ended up being one of the latter.
Our waitress walked over and didnt say welcome, hi, how are you, or anything just asked what we wanted to drink. We ordered an orange juice and a coffee and she wrote it down and walked away without saying anything. She brought our drinks out right away and asked if we were ready to order. I asked for 2 more minutes to look at the menu (they have a pretty large menu and lots of good looking options) and she just walked away again without saying anything. Almost 20 minutes later (i asked for 2) she came back and pretty rudely asked if we know what we want yet...i ordered for my girlfriend and I, and again the waitress just walked away afterwards without saying anything. The food took forever to come out, and the orders were incomplete. Nobody came by to check on us, or refill our drinks. After 30 minutes of this I decided i had to go to the kitchen counter and ask for the missing items and a refill. They gave me an "orange juice" refill but it was clearly not the same as my first glass. It had a very, very light yellow color and tasted like straight up water. If they were out of orange juice they couldve told me instead of trying to sell that watered down garbage as orange juice and charge me for a second one. As for the missing items, i was told they would "be out right away" but we finished the food we had, waited another 30 minutes or so, and still nothing. During this time nobody came to our table to check on us, despite making eye contact with me as i tried to respectfully flag them down multiple times. The staff here literally ignored me. Didnt even send someone to deliver the check while we waited with empty plates for 20 more minutes. I tried to pull cash out of the atm so i could pay and leave but it was empty. i again had to walk up to the counter and ask for my own check so i could pay at the counter and leave. The waitress said nothing about the experience, the missing items, nothing at all. Just took my card, ran the payment, and walked away again without saying a word.
Absolutely horrendous, awful service. I paid full price for meals that came without everything described, and orange flavored water listed as orange juice. The worst part is the waitress was smiling and talking to every other customer at the restaraunt, and checked on them multiple times. For some reason me and my girlfriend got singled out. This has never happened to me anywhere else, ever. Absolute disgrace of a staff and i will...
Read moreWe were told by people from both the Desert Hot Springs Hotel (Nadine) as well as the Miracle Springs Hotel (James) that we should try the sunshine Cafe for breakfast as it was the best in the area. We tend to take such recommendations with a grain of salt but this was definitely an understatement!!! We were seated and waited on by Ruby and she was one of the highlights of our stay. When you go here for any meal, be sure to ask for her as she will undoubtedly make your meal an experience to remember. Speaking of a meal, we had the breakfast with two eggs, sausage and bacon, home style potatoes and some of the absolute best sourdough toast we have ever had. Thick, toasted perfectly with lots of butter and Ruby even found us some blackberry jelly to top it off. The eggs were cooked to perfection and the potatoes with the onions and bell peppers were done equally as well. We only wish we lived closer as we would likely eat breakfast there every day. Again, as delicious as the food was, Ruby added so much to the experience with her incredible sense of humor and never ending smile. If we could, we'd give this establishment more than 5 stars as it was one of the best breakfasts we've ever...
Read morethe food was amazing we ate here after swimming our server was ruben and he was so friendly and on top of everything very reasonably priced and the food was amazing as well(we saw ruben go to the back and help the new cook) it was definitely an off day they had hired a new cook and only had one so it was understandable there was a wait time but our server went above and beyond to make sure everything was perfect and we really appreciated him:) he had apologized multiple times on the wait times and offered free ice cream which was not needed because it was understandable that today was a little off but even then everything was amazing and he did amazing there was also another server who i didn't catch the name of she was younger with curly hair and she was also amazing and very helpful to ruben and us i had to leave them a good tip and i also left a little note letting them know we appreciate how good they were doing for what they were given thank you to ruben and the other server:) keep doing what u...
Read more