Starbucks — Restaurant in DeSoto

Little Ms Destiny was wonderful. Her customer service skills are phenomenal. I was not sure how to order what I needed and she was so patient with me. She assured me we will get my coffee right. I’m getting older so too sweet and milk is no longer a desired taste. Her skills on providing exceptional customer service should be a training video. She had great energy. Great smile. Kind words. I did not feel rushed or extra. I’d definitely recommend and will return to this location. It was a joy to see a young person with so much positivity. I am proud of you.

Great job Ms. Destiny. Keep that smile and positive attitude EVERYWHERE you go. Life will be...

Worst Starbucks Ever!

This Starbucks is located inside of Tom Thumb. (That's not the problem) I have a very specific drink that I prefer, the Very Berry Hibiscus Refresher to be exact with NO ICE. I'm not a complicated person. I know what I want, and when I say NO ICE I mean NO ICE!!! This is the ONLY Starbucks I've ever had a problem with!!! Every time we've went to this location the same Lady "Mona" to be exact is extremely RUDE, and refuses to NOT put ice. I wouldn't make such a big deal about it if Mona wasn't Rude, and Unprofessional!

-The customer is...

I'm a regular customer here. I love the drinks, it's very clean, and the atmosphere is very welcoming.

However, when I picked up a mobile order, my drink was taken by another customer. Honest mistake, right? i get it, but It's usually a crowd of people not knowing who's drink is what or people picking up others' drinks to read the names on the cup, which isn't good.

I would suggest maybe having a person to call out names of people's drinks when we walk in. This could help us out as customers. Other than that, it's definitely a...