Pizza Hut — Restaurant in Detroit Lakes

Poor service. Called before leaving work to order a pizza to pick up. Gal put me on hold right away. That didn't bother me but the receiver was just laid down not on hold. After waiting 5 min - I timed it- I hung up. I knew they wouldn't get a ring back to remind them I was there if I stayed on the line. Called again. Was asked again if I would hold. Said "no" this time. "I was on hold before". Gal told me she was super busy in the dining room and that I would have to wait, then stuck me on hold again. I hung up. I only work 2 blocks away so I just drove over there. I couldn't hear any crowd noise while I was "on hold" so I wanted to see how busy they were. Only two tables were being used. I dislike being lied to. I still placed my order, right away I might add. Food was good and the order...

My wife, daughter and I arrived at 12:10 on Thursday Feb 16th. Ordered 3 buffets and 3 drinks. Wasn't swayed not to or told the buffet wouldn't be refreshed. Upon getting to the buffet to grab pizza, there was 1 pizza out and another tray with a few random slices. Breadsticks and a half tin of pasta. As we sat there for 40 mins, not one pizza was brought out to refresh the buffet. Asked server if any more pizzas would be brought out, she seemed surprised like she forgot and said they would be out shortly. Server then went into kitchen to prepare said pizzas. Didn't have time to wait any longer. Will not give them my business again. Terrible ran buffet and...

Been going here for years with children. Some managers are great but lexi had a attitude about someone taking our order and not submitting it. She did take 20 percent off the bill. No apologies but ssis will people make mistakes. And i asked about the store manager and she hacer the name and said why so you can say how horrible of a worker I am. I know the store manager has higher expectations. Then Lexi"s mom came over and said how the store manager really likes Lexi. And Lexi is the best worker. Definatley not coming here anymore after more than 20 plus years. Just going to leave my order I...