GREAT FOOD, Service…ehhhh.
First, Our table was in a terrible spot due to being SO incredibly close to the table next to us that no conversation went unheard for either party and the other side was the server station again so close that I had to literally lean out of the way every single time someone walked by or risk taking a hip to the shoulder or elbowing someone in the leg and all of that was punctuated by the loud and never ending clang clang clang of silverware constantly being rattled right there. I get it it’s a server station I just don’t wanna be right next to it. Our 7:45 reservation was sat at 8:05 after a fruitless wait in the bar to order drinks from a bartender determined to wash every piece of dishes and counters before serving the 4 and counting couples piling up. Finally at our table we were very excited for what was sure to be incredible food. That did not disappoint. All the food was incredible! Our only complaint was the caviar portion was frankly offensive (1/2 tsp at BEST?! Really?) and it was served on a tiny potato cake that was ICE COLD!! Besides that every bite of everything was phenomenal. But here’s the thing, as someone with an extremely extensive background in fine dining, people will forgot great food all day long over poor service. The maitre d was great! Nice, attentive and was always doing something to ensure a smooth service. The female hostess had the worst phone etiquette, never smiled and looked miserable to be there. Our server…wasn’t bad but he wasn’t great. Exactly what you’d expect at an Outback Steakhouse. He Talked so fast we could never understand him, he was so rushed….I guess? That his total time at our table I would bet money was less than 2min the whole night. My husband tried to surprise me with birthday candles for our dessert course, but he forgot them. Call me crazy but a $400 tab for 2 people should come standard with exceptional service. People can get good, even great food for WAY less. “Fine dining” cost a lot bc the service is as important as the food. I don’t need to be treated like the Queen of England but for that kind of money i want to be more important than an Outback Steakhouse guest. 3 stars but a strong 3. Will happily recommend to others but hope they have a better...
Read moreA Memorable Gourmet Experience at Chef Paul's Restaurant
Rating: ⭐️⭐️⭐️⭐️⭐️
My fiancé Jennifer and I recently had the pleasure of dining at Chef Paul's Grosz restaurant, and I must say, it was an unforgettable culinary experience. From the moment we stepped in, we were greeted with warm hospitality and an inviting ambiance that set the tone for the evening.
One of the highlights of our evening was the opportunity to meet Chef Paul himself. His passion for cooking was evident in every dish that graced our table. Jennifer opted for the scallops, and she was blown away by the delicate flavors and perfect sear of the dish. As for me, I indulged in the lamb chops, and they were simply divine. The meat was tender, succulent, and expertly seasoned.
We started our meal with a selection of appetizers, each one more delectable than the last. The presentation was impeccable, and the flavors were harmoniously balanced. The attention to detail in every dish was truly remarkable.
To complement our meal, we enjoyed a couple of expertly crafted cocktails. The mixology skills of the bartenders were commendable, and the drinks were a perfect blend of creativity and flavor.
Throughout our dining experience, the staff demonstrated exceptional knowledge and attentiveness. They were attentive to our needs and provided insightful recommendations, making us feel like valued guests.
Chef Paul's restaurant is a culinary gem that deserves every bit of praise it receives. From the impeccable service to the outstanding food quality, every aspect of our evening surpassed our expectations. We left feeling not only satisfied but also inspired by the artistry and expertise displayed in each dish.
If you are seeking a dining experience that combines exceptional flavors, impeccable service, and a warm and inviting atmosphere, look no further than Chef Paul's restaurant. We wholeheartedly recommend it to anyone who appreciates the finest in gourmet cuisine.
Thank you, Chef Paul, for an unforgettable evening. We cannot wait to return and explore more of your culinary...
Read moreHaven't even eaten at this restaurant. I made an online reservation through Open Table, which I had to cancel same day (I received confirmation of the cancellation); the next thing I know I am being bombarded with calls from Cuisine without any messages.
I come into the office the next morning and leave a voicemail looking to make a reservation for the following week. I receive a call back at 3:19pm, however I did not have a chance to call them right back. At 4:19pm I come back to my desk and have a missed call from Cuisine; at 4:33pm I received a message from a receptionist that a RUDE man is on the line looking for me or my boss because of a reservation.
I let her know I would give him a call when I had a chance since I just got back to my desk. I call him (Rick) back at 5:06pm to follow up with my voicemail from the morning looking to make a reservation for the next week. This man was one of the RUDEST people I've ever talked to. He badgered me on the phone about the cancelled open table reservation and told me how he had to call open table several time and speak with them. He then went on to argue with me because my online reservation name (my boss's name because I book reservations for him); did not match my voicemail name (my phone number since I am the main contact for reservations). It ends up the restaurant is closed the day that I'm looking for a reservation anyway, so all this arguing for nothing and a RUDE person at the restaurant.
I book a lot of corporate events and will NEVER suggest this place for anything just because of this one person - RICK. Terrible customer service and...
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