Mama’s Restaurant — Restaurant in Detroit

Consumer Beware! I am writing this review because this is a matter close to my heart. I have digestive disease, and I have to eat very particular foods. I recently went to Mama's Resturant, and I decieded on the Chef Salad. The menu states that the use Swiss Cheese on the salad "

Chef Salad - $12.49 Lettuce, tomato, cucumber, corned beef, Swiss cheese, boiled egg."

While eating it, the flavor profile felt off, and I was having an issue identifying it. I called the waitress over, and inquired to the type of cheese in the salad. She informed me that it was in fact swiss, so I asked her a few follow up questions, and reluctantly admited to me that it was White American!

At the check out, I asked for a discount becuase I wasn't going to be eating the rest of the meal due to the fact that I shouln't be eating White American due to my situation. I can eat Swiss, I explained to the lady at the counter, and that I would like a discount on the meal because I won't be finishing it. She made a comment that indicated that the menu doesn't say swiss, so I showed her the menu, and that swiss was in fact stated on the menu. She proceeded to talk with several other employees, and the owner who was cooking the food.

The Owner came over, and I mentioned to him that I have digestive diseses, and that I shouldn't eat White America, and He proceeded to inform me that White cheese and Swiss are in the same family. He also proceeded that the resonsablilty was on me to question the validity of the menu, and I should have told them of my digestive issues and my limitation. It felt very much like I was to blame for not being more forth coming about my situation.

I feel that when I go to a resturant I shouldn't have to announce my issues or wonder if what is on the menu is acutally in my food or is substatuted for somthing else.

For everyones information Swiss cheese isn't the same as White American, and they arn't even made the same way!

I was not given any kind of discount, and the cook / owner was very close minded about his diception and lying on the menu.

It makes me feel like I can't trust their resturant or the food preperation, and how can I feel safe eating there! I may order my food cooked in real butter, and find out they are using a margerin alternative?!

Buyer Beware!!!

I hope that my story helps someone else in the future, and please don't misunderstand. I have gone to the resturant serveral times, and have enjoyed most everything they prepared. The staff is kind and attentive, and there seems to be a positive atmosphere; however, .

Be well...

LONG BUT WORTH IT READ: In recent years, Mamas has gone from being a quick, fun, upbeat & clean establishment to dirty, slow and terribly managed. While the cooks are severely overwhelmed with orders, 3rd parties like DD are not notified of truth (in preparation of order). Drivers are expected to wait like customers and are not advised proper info -example: staffers advised my Dasher that the order wasnt even cooked after waiting over 15-20 mins just to speak to someone at Mamas.. they mustve found the order and communicated LAST min to my Dasher that the order was ready when I was JUST about to cancel due to Service from Mamas!! Thank goodness the Dasher has excellent communication and still delivered my order. Don't expect an easy process from Mamas smh.

Another instance was 2-4 months ago I attempted to bring my family in for a meal (their first time, my umpteenth). We weren’t acknowledged until standing in the packed restaurant 20 minutes with waitress staff and bussers wizzing by. Once we noticed a table vacant, it just needed cleaning—the table was cleared and we were able to be seated, AFTER advising the waitress we needed the crumbs from the last guests removed. Once completed (rushed and missed areas), we utilized the napkins to clean the damp table. We weren’t offered menus nor a drink or apology for the long wait. We sat at the table for a second 20-25 minutes with no service and at that point- I made the executive decision to leave. No establishment can be too busy to avoid treating any patron with respect. The service industry is hard- it’s understandable; but professionalism should Not be. You’ve been forewarned… pack patience and don’t go too hungry… you may have to depart and head down the street to Cracked Egg of Harper Woods… where it’s a better...

We're like always heard about this place.It's and I heard a good things, but I just was going up there this day meeting.My family, they were already up there.So I came up there with my little baby girl To finally check this place out and get something to eat. But as soon as I got in there and I sat down at a table that was just free. Nobody was in's waiting in a line or anythone of the waitresses. I wish I could call her name. Cause I'll call her out by name. But she's like a little petite. Brown skin, the woman and she comes up to the table and starts talking to me about my family's table, saying that they have their separate waitress and all of that, which I'm lost because I have nothing to do with what they order. And I'm trying to order my own stuff. But for me and my baby so then she went somewhere and came back and didn't. She says she had people that needed the table. And I had to get app so I got up with my baby and we just left so service was not great at all. My first time coming experience was terrible and it's not everybody probably in the places. Probably good for some reason. I just got the worst person in there. For no reason out the blue. I couldn't even place a order which is crazy. And another waitress tried to call me back after we left out and found a table. But at this point I right meant to space to go back and deal with rude. People like that. So yeah, that's it for me. I guess I will never. Try that place still because not a good first impression...