WOW Electronics — Local services in Eastpointe

Wow electronics is gotta be a total joke I bought a system over a year ago and I'm still having problems with it today is March 25th 2014 2 head units that wouldn't work static cutting in and out radio turns on and off by itself backup camera turning on when you're driving forward a blown speaker I get my truck back the dash was carved up the seat was unplugged because of the latch being broken by them so the passenger side airbag would not deploy if I was in an accident to save somebody else's life take in mind that this is a brand new truck only 6 months old 2012 f150 EcoBoost chipped with 4 inch exhaust water methanol injection airraid intake at the time i said something to them and Ron wanted to tell me well you had to have that 8 inch display like it was my fault I don't know how many times they have pick my truck up from work to try to work on it and it still was wrong now I know they where racing around in my truck because when I'm getting 18 to 20 miles per gallon and I get it back and it says 15 there's a problem not to mention they leave the keys in the vehicle with the windows rolled down and my $465 radar detector could get stolen that I bought from them still plugged in to the wrong port so when I pull the power cord out of the cigarette lighter instead of plugging it into the 12 volt power supply like it was supposed to be plugged into it pulls the whole cigarette lighter unit out of the dash they and now the rear defroster works whenever it wants to I fixed the seat they're using the wrong wire for the rear camera that's why it's all staticky we replaced the two Alpine radio with advent system but it still has troubles three weeks later rick told me he got the tools to do the job its a micro SD card I guess big major tool that he had to come up with you also told me I don't know what to do when it dont work most people just accept it good luck on getting a receipt and double checked all your work being done one other thing rick said how he bent over backwards if you bent over backwards you wouldn't had to fix all the damage that you guys did and the radio would have worked right they even offered me a free Alarm car start you know what I said I don't want you f** touching my truck fix the system now I have to take it somewhere else to get the wire changed for the...

Its been about 2 weeks since these guys did my brand new 2025 Trailblazer RS and let me tell you they did an amazing job. Everything works exactly as it should. If you drive a brand new vehicle and want to keep your stock touchscreen, be prepared to pay some good money but also be prepared to receive some great installations. I brought all of my own equipment in and they didn't try to upsell me on their equipment. The only things they sold to me were devices that were necessary for stock to aftermarket integration. I price checked the lci pro 2 and their price was literally the same price I would pay buying it on my own. They replaced all 6 of my cabin speakers which includes 2 tweeters in my A pillars. They also installed a 400w rms amplifier to all 6 speakers. They installed a second 1800w rms amplifier for my 2 10s in the trunk. Once the owner looked at my amps it was decided I needed a second battery so they installed that all too. They did it so neatly below the trunk in the spare tire compartment. Everything is wired down there as a matter of fact. The spare and everything else still fits flawlessly. When you look at my car it looks no different than when I drove it out of the showroom (besides obviously the enclosure with the 10s). It took 2 almost full days for them to get this job done. It was originally only a 1 day deal but they reached out halfway through day one and assured me everything was fine but in order for them to do it right it needed another day. Definitely sucked but I appreciate they didn't rush through it. The car only had a couple hundred miles on it lol. She is new new. Long story short these guys may not be the cheapest for a total car audio replacement, but you get what you pay for. Won't catch me going...

Terrible experience. I got stuck with incorrect installation. Instead of actual range of half mile, actual product operates only a third of that range. They pulled a fast one on me. Owner at Eastpointe location was very arrogant, and wanted to charge me additional $20 for “taxes and shop fees”. I had to pay that amount. Beware of wrong product (as against what Groupon says), additional fees and arrogant attitude. They did not even have courtesy to show me how the product operates (not a rocket science ofcourse), but tells a lot of their “customer” friendly attitude.

Update - Response to owner’s feedback:

Not what ‘installed’ price on Groupon means. In fine print, there is no mention about sales tax or ‘shop fees’. Any reason why $7 shop fees is no where mentioned or to be found in fine print or anywhere on the voucher? You claim that it is standard fees you charge to all the vehicles. Also, NO ONE told me about these fees (or asked for additional money) till the very end, just before leaving the shop.

Also, as a courtesy, it is expected to walk the customer and show the how the system works (as desired) rather than just verbal direction. I was just handed over the keys and told to leave as I objected to shop fees.

Up to 1/2 miles includes’0’ miles as well. So, you may have non working system, and still claim that you are following the terms. What a...