Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Dickson

Review is from overall 3 visits. 1st visit was a pan pizza and was somewhat satisfied. 2nd order was 2 thin pizzas. Both were so thin, the sauce and toppings soaked in the middle of the pizzas, making both soggy centers. 3rd pizza was last night. Ordered beef taco to be picked up at 4:00 p.m. They (Beth) called me at 4:00 stating they were out of beef and asked if I wanted chicken. I said no that is not what I wanted, but ok, since I had a friend arriving to pick up soon. When my friend arrived with the pizza it had skimpy toppings. Friend then told me they only called me after they arrived for pick up. Friend then watched them make it, leaving some of the pre-measured ingredients in the bowls. They only used the remaining ingredients and my friend noticed. Added a little extra cheese to it since it only had a small amount. We ate half of it as it was not good. We threw the other half away. You’ll have a good concept, but I doubt I will order again...

Dear Ann Aulidge,

I have been to this establishment quite a few times, and I must say that I completely disagree with your review. If they run out of the crust used for the pi deal, the rules should not be broken for the satisfaction of a moody customer. Also, a $10 pizza of your choice is still a great deal. So I would not rule out this establishment from your choices of food do to your “standards.” The employees have always treated myself and others with the utmost respect and kindness. They’ve run out of things before, but I was always offered a fair substitution, just as you were. I love this establishment, along with the food and the employees. They are all top notch! To anyone who was turned away from this Papa Murphy’s by her review, please ignore it. It was a selfish and unfair accusation. Give this place a shot, and you will not be...

Horrible Experience would not go back. I ordered online with a pick up time. I arrived 10 min after pick up time and they didn’t have my order ready said it would be 10 min longer because they thought it wouldn’t need to be picked up for a few more hours even though the receipt they showed me said the right time on it that we were now past, so I left acame back after 20 min to pick it up and they were yet to start my order. I asked for a refund and they said they would not be able to because they just now pulled out the dough for my order. Then told me I just have to wait and then making this mistake is not there fault because they have to many orders. I’m understand but also expect some acknowledgment for there mess up!!! Never going back to...