Crema Gourmet — Restaurant in Doral

My wife and I had a very disappointing experience here. I ordered the open faced breakfast sandwich and unfortunately discovered a black wavy hair in my food after eating nearly half of it. Our server was kind and professional, immediately offering to remake the dish or replace it with something else. I chose the avocado toast, as I had understandably lost my appetite.

The bigger issue was the management. The manager on duty, Camila, never came over to apologize or acknowledge the situation. Instead, she remained seated at the far end of the coffee bar, laughing and socializing. To make matters worse, I noticed the barista appearing to take a photo in our direction, which came across as extremely unprofessional and inappropriate.

While we appreciated our server’s attentiveness, the lack of accountability from management was disappointing. Perception is everything, and in this case, the perception of management sitting socializing and playing around added in with the barista taking a photo during an already uncomfortable moment was unacceptable.

We’ve enjoyed this restaurant in the past, but this experience really left us questioning whether...

This place is fairly new and as locals of doral we wanted to give it a chance. First time service was okay and brunch is no different than a breakfast at Dennys or La Carreta just being slightly better. Other than that the coffee is definitely a solid 10 out of 10. Second time, we were completely displeased. the restaurant is constantly short staffed and the waiting times are longer now, even if not fully busy. Sometimes waiting for eggs and bacon can be up to 35 minutes. In addition, if you decide to sit for brunch, they automatically charge you an 18% service charge (mandatory no matter how big your party is).If this was a fine brunch place like First Watch, or Green Street Cafe, it’s worth the service charge and the wait, however, I think Crema should take a second look at their pricing and even consider additional staff and different suppliers if they want to stay in...

Crema Gourmet is an excellent place to eat and to unwind.

The food is absolutely fabulous. The person doing the cooking must be a chef and very knowledgeable. We ordered several sandwiches and everything was made to perfection. Cudos to the chef in the kitchen.

Besides very yummy food, the plate presentation was very nice. It made a great difference between other sandwich shops that do not have a nice presentation for the food they serve. This place does an Excellent job with the food they prepare and how they present it on the plate, they take pride in what they do, something you don’t see often in Doral.

I sneaked in the kitchen and saw the person doing all the magic. A very nice woman is in charge of preparing the yummy food this place serves.

The place was nice and clean. The service was fast. The servers were very nice.

I would highly...