The first time I came to this place was for a consultation with Carmela for powder brows procedure, and she was incredibly kind, professional, and honest. She took the time to explain why I didnât need to book with her personally (even though I initially wanted to), and instead referred me to an artist she trusts to do her own browsâwhich I appreciated and found very reassuring. This is super important to know because the price with Carmela is much higher than with another artist because she is, of course the master professional, but the fact that she guides you in the right path and doesnât just force you to book with her and helps you save money shows how great she is and shows her integrity and passion in the field.
Unfortunately, my experience with the referred artist, Vanessa, didnât reflect the same welcoming energy or individualized care. From the moment I met with her, her demeanor felt cold and disengaged. She didnât smile, didnât attempt to make conversation, and I felt extremely uncomfortable during what ended up being a four-hour session. Even when I tried to express that I wasnât happy with the initial shape she designed, I felt dismissed. Eventually, Carmela was called in for a second opinion, and within seconds, she adjusted the shape by handâno tools, no fussâand it finally felt right.
What disappointed me most was the lack of professional warmth and personal care that Vanessa lacked. Usually people try to build a rapport with their clients that way their clients can come back to them and feel like theyâre actually cared for, and I definitely did not get that feeling from Vanessa. Also I really disliked the sense that I wasnât being listened to. The entire time I felt like I was just bothering her because I wasnât happy with the design that she did on my face which mind you is something that is basically gonna be almost permanent so of course I have to be happy and comfortable with what Iâm choosing. I honestly felt like crying the entire time because she made me feel like I was a nuisance or like I was bothering her. I was literally low-key holding back tears to the point where she asked me if I had to cough and I told her no.
The reason I chose this place and why I was willing to pay the extra price for Carmela to do my eyebrows is because Carmela has an amazing philosophy that she talks about all the time when you look at her social media and you watch her videos and read her posts. She upholds a very client-centered philosophy, treating each brow as unique rather than relying on cookie-cutter measurements. Thatâs why I chose this studio in the first place. Unfortunately, that mindset didnât carry through with the artist I saw.
To make this long story short, I am still going to give this place five stars, and I still recommend this studio for their overall professionalism, talent, and atmosphereâbut I would not personally recommend Vanessa based on my experience.
I didnât leave 100% satisfied I left maybe 80% satisfied with my eyebrows, I still feel like one of them is thicker than the other, which I mentioned to the artist, like 10 times from the time that she was drawing them to the time that she finished . but Iâm going to wait to see how they look when they heal and maybe Iâll feel different.
Like I said, still recommend this place...
   Read moreI rarely take the time to write reviews, but my experience with Carmela was so outstanding that itâs worth sharing.
For years, I was hesitant to do anything about my fading eyebrowsâI was afraid of ending up with permanent results I would regret. Thank God I landed in the right hands, because the results are exactly what I had been dreaming of.
A trusted friend (whoâs also an esthetician) recommended Carmela, and when I mentioned her to my hairdresser, she immediately confirmed that I was going to the best. That sealed the deal for me. At my consultation, Carmela picked up her pencil and in just a few strokes, designed and colored one of my brows. In that moment, I knew I was in the hands of a true artist. She even gave me the option to see one of her apprentices sooner at a lower cost, but after waiting years to find the right person, I decided Carmela was worth waiting for. And I was rightâwhen a cancellation came up, I took it, and it was the best decision I could have made.
My brows were very asymmetric and sparse, but Carmela took her time, carefully designed, and delivered incredible results. The transformation is remarkableâmy eyes look lifted, my face looks more youthful. If youâre considering doing something about your brows, donât risk going anywhere else. Carmela is an expert in her field, and the results speak for themselves. I hope this review helps you take the leap of faith like I didâyou...
   Read moreI had an absolutely wonderful experience at So Beauty by Carmela when I had my eyebrows done! From the moment I walked in, I was warmly greeted by the friendly staff, and the salon's ambiance was so relaxing.
Carmela, the eyebrow specialist, was truly talented and professional. She took the time to understand exactly what I wanted and offered valuable suggestions to enhance my natural brow shape. Her attention to detail was impeccable, and she made sure I was comfortable throughout the entire process.
The results were beyond my expectations! My eyebrows looked flawless, and the precision in her work was evident. Carmela's skillful handiwork gave my face a whole new dimension, and I received compliments from friends and family immediately.
Moreover, the salon itself was spotless, and they followed all the necessary hygiene protocols, which made me feel safe and secure during the appointment.
I cannot recommend So Beauty by Carmela enough! If you're looking for a talented and experienced professional to give you the perfect eyebrows, this is the place to go. Thank you, Carmela, for the fantastic experience and for making me feel even more confident in my appearance. I'll definitely be returning for...
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