McDonald's — Restaurant in Dothan

Terrible customer service and manager. Stopped by this morning to pick up my Mother in law some breakfast. Ordered a handful of item, plus a #1 egg, ham McMuffin no cheese, extra piece of ham. I knew they were busy and probably didn’t understand me.

The manager at the 1st window read the order back to me and this item was wrong as I suspected. Which is okay, they were busy, I get it.

I nicely ask “the first sandwich, does it have egg on it still?” Then she, the manager , responds with an attitude “That’s what I read from the receipt , isn’t it?” Me (I was floored by her response , but still nice) :No ma’am, it was suppose to be no cheese ,extra ham . Manager: “you just said yes when I asked if everything was correct” Me: “ma’am, can you just check to see if it still has an egg on the sandwich. It’s not mine and I want to make sure it’s right. “

Then she YELLS through the store “NeeCee , does her sandwich have extra egg!?” Multiple times

Me: “egg, with extra ham ,ma’am”

NeeCee (another manager) : “I can’t hear you.” “Yeah , yeah , okay”

Manager 1: shuts the window and says “you have a good morning, THIS LADY DONT KNOW WHAT SHE WANT”

I drive to the second window and ask to speak to the other manager , NeeCee. I explain to her this isn’t my sandwich and I was just trying to nicely make sure it was correct and how rude the other lady was. She apologized, corrected my order and said “I’ll speak to her about that. I apologize.”

I’m always very respectful to the workers. I can’t believe that was manager...

So I went to McDonald's Ross Clark an Hodgesville road this afternoon Dec 28th. Needless to say this was the most nastiest place I have ever seen in my freaking life! There was food all over the kitchen floor and I don't mean just a french fry or two! There were food preparers with long hair to their shoulders with no hair net and their hair so greasy you could have changed a car with it! The manager looked like she had just crawled out of a sleeping bag for a week. To say she needed a shower was an understatement. Oh and we won't stop there. When I managed to get my meal which was supposed to been dine in and was served to me in a paper bag ! The french fries were as limp as week old spaghetti. I called the rude azz cashier over and told her I needed some fresh fries that I paid for a decent meal that's what I expected .Of course she huffed off and brought me back some that were at least an hour old. In the drink area the entire countertop was covered with soda mixed with tea and the drain where the ice is was full of what looked like sludge coffee. I tried to sit down every table I went to was covered in sticky soda and remnants of food. Finally I found a half clean table to open my McRib to find out that it should have been named McBBQsauce cuz basically that's what it was. I quickly closed my bag which consisted of limp fries and two McRibs and went home and fed it to my damn dog ! 🤬🤬❤️❤️❤️❤️ Someone needs to call the health department or whoever can cleanup or close...

Let’s talk about the holy trinity of broke-but-hungry dining: chicken sandwich, fries, and a drink all for five bucks. McDonald’s value menu isn’t trying to reinvent the wheel but rolling it straight into the “cheap and cheerful” lane.

The chicken sandwich? It’s not gourmet, but it’s not pretending to be. The patty’s got a decent crunch, the bun is soft (if slightly squished from its paper wrap cocoon), and the pickles add a tangy jab that keeps things interesting. It’s the kind of sandwich that says, “I’m here to feed you, not impress your foodie friends.”

Fries are classic Mickey D’s golden, salty, and addictive. They’re the sidekick that never upstages the hero but always shows up with the right energy. Mine were fresh enough to steam the bag, earning bonus points in the fast-food lottery.

The drink? Standard fountain fare. I went with a Sprite, which delivered its usual citrusy fizz and sugar rush. No complaints, no surprises.

For $5, this meal punches above its weight. It’s not a culinary adventure, but it’s a reliable pit stop when your wallet’s whispering “no” and your stomach’s yelling “yes.” In a world of inflated prices and sad dollar menus, McDonald’s still knows how to throw a budget-friendly bone to the everyday eater.

Final verdict It’s not fancy, but it’s functional and sometimes, that’s exactly...