One of the best Hotel to stay for great friendly southern service, good night cozy sleep, nice clean updated rooms & energetic breakfast in the morning! What else you need? Great rates too!:)
I recently had the pleasure of staying at Super 8 in Dothan, and I must say, it exceeded my expectations in every aspect. From the moment I arrived until my departure, the exceptional service, updated amenities, and overall experience made it a memorable stay.
Let's start with the front desk, which was nothing short of outstanding. The staff at the front desk greeted me warmly upon arrival and efficiently handled the check-in process. They were knowledgeable, courteous, and went out of their way to ensure my comfort and satisfaction throughout my stay.
The housekeeping team was exceptional as well, as my room was always impeccably clean and well-maintained. Their attention to detail truly made a difference.
Speaking of the rooms, I was pleasantly surprised by the modern updates and comfortable furnishings. The recent renovations have transformed the hotel into a contemporary haven. The beds were cozy, providing a great night's sleep, and the overall layout of the room was well-thought-out, offering ample space and all the necessary amenities. The bathrooms were spotless and boasted updated fixtures, ensuring a refreshing and rejuvenating experience.
Cleanliness is of utmost importance to me when choosing a hotel, and Super 8, Dothan exceeded my expectations in this regard. The entire property was immaculate, and it was evident that the staff takes pride in maintaining a high standard of cleanliness throughout. From the lobby to the hallways, I could see that the cleanliness was a top priority, giving me peace of mind during my stay.
The lobby itself was inviting and well-appointed. It provided a comfortable and welcoming atmosphere for guests, whether they were checking in, waiting for a friend, or simply relaxing. The stylish decor and cozy seating areas added a touch of sophistication to the overall ambiance.
One of the highlights of my stay was the complimentary breakfast. The selection was impressive, with a variety of options to cater to different tastes and dietary preferences. From freshly brewed coffee to a range of cereals, pastries, and even hot items, there was something for everyone. The breakfast area was well-maintained and provided a pleasant environment to start the day on a positive note.
Super 8, Dothan's location is also worth mentioning. Situated in a convenient spot, it offered easy access to local attractions, restaurants, and shopping centers. Whether I needed to explore the city or grab a bite to eat, everything was within a short distance. The hotel's location was a definite advantage and enhanced the overall convenience of my stay.
What truly sets this hotel apart is the exceptional guest relationship management. The staff was genuinely friendly and attentive, always ready to assist with any inquiries or special requests. They truly went above and beyond to ensure I had a memorable stay, and their commitment to customer satisfaction was evident throughout my visit.
Overall, my experience at Super 8, Dothan was exceptional. From the moment I stepped through the door until my departure, I was treated to exemplary service, updated and comfortable accommodations, impeccable cleanliness, and a warm, welcoming atmosphere. I highly recommend this mid-scale hotel to anyone visiting Dothan. It truly exceeded my expectations, and I look forward to returning for...
Read moreThe Man that checked us in said you smell like smoke to my cousin mind you we don't spoke. Who does that That? This morning he calls the room and told me its check out you have to leave the room I said your clock saids 10:25am I'm sorry. No its 11 you have to get out. I said please don't talk to me like that. thats not appropriate. especially when your clock is wrong. I told him I have to wait till my ride come to come and bring you the key I cant carry my suitcase down the stairs he didn't care. continued to be nasty. He told me to leave the room now. I stood outside of the room door to waIt for my ride. the phone started ringing. smh!! When my Family arrived they came and helped with my bag then I took them the key then the woman began to display her distastefulness. Over talking me and I'll tell you those are the most ignorant non caring folks I ever delt with. I took a video of the room just in case they pulled some funny business. too much wasted energy. I will never recommend this establishment. not a set of husband and wife I would want representing my Chains of Hotels Circle 8. Customer Service was horrible. The cleaning guy patient and respectful. For That...
Read moreWe encountered nothing but problems during our extended stay. We were not provided with maid service, had to bring our dirty towels to the office to change out. I spoke with the office staff early one morning about being woken up by a stray puppy whining and scratching on our door, and was, very nastily told that they wouldn't be able to help and that if it was at our door it must be our dog. Not only were we charged twice on our last day there, we were told if we did not clean our room we would not be receiving our security deposit back. We were instructed to sweep the carpeted room, wipe down the tables and dresser, gather dirty linens, and take the garbage from the waste baskets, because the housekeeping staff was overworked. We were not given any sort of sanitizer or cleaning products so I can only assume that the room was not only poorly cleaned by GUESTS, but absolutely nothing was done to safe guard against the potential dangers of Covid-19. We were shocked by the lack of professionalism and hospitality, and the obvious disregard for any sort of repeat business or guest...
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