Philly's Best — Restaurant in Downey

The dining room was clean and free from visible debris. Tables and chairs appeared to be wiped. This was my first visit and I informed the cashier of this as well as that I would be using a Verizon buy one get one free coupon and asked which sandwiches applied. The cashier asked the manager and after all was said and done I still ended up spending over $23. I asked for an explanation and breakdown of the cost and it seems like the sandwich itself without fries costs $17.99 and I had to order fries with the coupon and this was a 6 inch sandwich.

I have not been back to the establishment as a result of the price alone. There was nothing wrong with the taste of my sandwich or the fries. The food was delivered very hot. The bun was not toasted; nevertheless, nothing about the taste of the food, the quality of the customer service, nor the look of the establishment, left more of a lasting impression on me than the cost...

This place never disappoints! Have been here multiple times within a year, and I have always been treated with respect and kindness. Nonetheless an employee by the name of Armando is an exceptional worker who is always determined to provide wonderful service, not once have I ever felt let down or uncared for and that is truly a rare sight to see nowadays and it comforts me being in good hands. Whatever it is you need or request the employees are there for you. Not to mention how ideal and clean the location is, it brings a very heart warming sports-like atmosphere that truly makes sense with a fitting setting lol. Don't even get me started with how great the food is! I always go for Pepperoni Cheesesteak and IT NEVER GETS OLD!! You have outdone yourself, truly an amazing place to grab...

Avoid this place. I'm surprised this place has an A rating when the hygiene and cleanliness is atrocious. For one the oil used is absolutely dirty, so no wonder people have stomach issues after eating here. But my main complaint is the usage of wearing the same gloves for EVERYTHING. When I walked in I saw one of the workers mopping the floor and then immediately go and touch a bag of fries with the SAME gloves to put into the fryer. This is the second time something like this has happened. The first time, a worker who took my order and touched the money I gave him then went and started making my sandwich with the SAME gloves (he was also cleaning the counter with a dirty rag before I approached with the same gloves)....