I called to order delivery, was connected with someone. He took my order then proceeded to ask for my credit card information. After recieveing information he asked to put me on hold. After being put on hold he stayed there was note to not deliever to my address. When asked what the note said, he stated he doesn't know he just started at the store. Then proceeded to put me on hold and said my address was out of the radius. I simply asked how is that possible when they deliver to my father's house which is directly behind mine and have to pass my house to get to his. He had no answer and hung up on me. When I called back I was hung up on 4 times. I was able to get through to someone on my sons phone placed order and all. Waited about 30 mins. Tracked my order on app and it stated order was canceled. This store lacks customer service and professionalism greatly. Feel like I'm dealing with a bunch of children. Corporate has been contacted and I will continue to contact corporate until something...
Read moreDO NOT AND I MEAN DO NOT ORDER FROM HERE We ordered a pizza at 10:30 We waited an hour then called the shop, the rude manager told us that we "obviously didn't hear the door bell" even though we were sitting right by the door and funny thing is WE DONT HAVE A DOOR BELL Worst costumer service And once we called one last time she told us that she changed it to a carry out order "by accident" and that we as girls 14-16 (without permits) would have to drive to the store and pick it up. This is by far the worst costumer experience I've ever had Also they promised us a free pizza after they messed up our order but then denied that they did. DO NOT ORDER FROM HERE (YOU WONT GET YOUR PIZZA) This has happened 2 times in a row now so I'm done ordering from here, Goodbye dominos Hello Papa John! Maybe if you want to keep your costumers you should actually deliver their...
Read moreHad to tell an employee to wash their hands before returning to work fresh dough. They had stepped away from the prep area to take an order outside to a curb side customer, touching the door handle and potentially the customer's hands, then attempted to return directly to working the dough. He was also touching this face repeatedly and no one was wearing gloves. He went into the back to wash his hands and the manager and other staff thanked me and apologized, but I feel like a hang washing sink in the prep area and well as requiring gloves to be used, with a wash hands and replace gloves policy whenever touching anything outside of or leaving the prep area.
Basically eat at your own risk for now at...
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