Charleys Cheesesteaks — Restaurant in Dr. Phillips

Cockroach problem 🪳 🪳 🪳 I worked here for a few days and could not return because I got food poisoning from my employee meal. There are no health code standards set in place by the manager. They serve old food as the samples, so please don't eat them. I watched them serve the same sandwiches that had been made at 10 am, get "reheated" and served to customer's again at 4 pm. When the junior manager overheard me talking on the phone about it, she gave me a dirty look and pretended to throw them away only for them to be taken out and served again after I left. The conditions I observed were absolutely disgusting. I've been a restaurant manager for over 10 years, and I...

Clearly allowing a bunch of children to run a restaurant is a bad idea. 8:50pm (restaurant closes at 9:00pm) & the children refuse to take our order because they want to start clean up early. This is per the guy running the register. When we asked why the different time from what is listed right on their stores information sheet he turned and looked at the other people in the store (knowing what he was doing was wrong) and the guy in the back told him yes we’re closing early so we can start cleaning up now. Clearly good help is very hard to find & you’re left with having to allow this type of mentality running your store. Will never...

I typically don’t write reviews but I just had the WORST experience at this location. The girl at the register would handle money, then go Get fries, and then drinks with no gloves on at all. The young kid behind her was to busy dancing between each thing he did to properly pay attention to the orders or do them with any speed at all. Our food sat in to-go boxes for at least 5 minutes on top before anyone was able to bring it to us at the pick up spot. Charley’s is usually one of my favorite places to eat but I left with cold food and...