If less than zero was a possible rating, I would have selected it. Worst service I've ever experienced at a fast food place. Woman at the drive thru had terrible attitude and literally dumped my boxed meal upside down when placing it in the bag. When I asked her to please fix it so the gravy wouldn't spill she shook her head and just held the bag out the window for me to take. She then slammed the window closed. I called and spoke to the manager and he apologized said my next meal would be comped and took all my info. I went back a few weeks later and a new manager worked there. She said old manager had quit and rudely said there was no proof I had a comped meal so she wouldn't honor it. Worst customer service. Will...
Read moreI tried going through the drive-thru, but there was no answer, so I decided to go in. You have to break open a locked door to even get inside! The windows have been covered so there’s no natural light, and they don’t turn the lights on, I guess because they’re cheapskates? Oh, but that’s just the beginning. I waited for 15 minutes at the counter and still no one helped me. Given that I was the only customer in the place I figured word had gotten out that this place was awful. But, I was about to leave when two sheriff’s deputies walked in. I breathed a sigh of relief because law enforcement officers only go to the good restaurants on their beat, but they were there to arrest me…all those speeding...
Read moreWaited in line 30 minutes. Then was pulled forward for 20 more minutes while my ice cream melted. I had to come in to get my food where the manager said she was too busy making other orders to come make new blizzards. Then differed the issue to a couple of teenagers who had little apparent desire to move for any purpose in the first place. Finally got a refund on the blizzards, and then she asked for them back.
This is horrible customer service and it really doesn't take someone with a lot of intelligent to do the job here, its much much less to be ignorant and unethical about...
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