Sweet Basil Pizza — Restaurant in Duarte

OMG ? This has to be the worst experience ever! Called in order for pickup Thin Crust Supreme Pizza with extra Sausage? Not even !! Saggy as hell !! Pizza was sitting on top of the oven when arrived 10 minutes before he said “Jim” to arrive 25 minutes Attitude was very nonchalant. Asked to see pizza and notice there wasn’t any extra sausage and crust was pale looking. Jim stated he did put extra sausage but it is clear he did not!! $25 ? Oh hell no! Then to make matters worse? Pizza almost fell thru the bottom of the box ! Now I’m very angry. Called Sweet Basil to speak with management Jim says he is the manager. I explained to him what happened Pizza falling through bottom of the box as you can see in Pix. Jim replied and said Im sure it did wit all the toppings on it. But as you can clearly see this was not from toppings by any means! Clearly he cut pizza when it was placed in box instead of cutting it first. I do not recommend this place. Will be reaching out to Carlos tmr for refund Also cook didn’t even have a...

My wife and I went there for my 61st birthday dinner. Nice quiet romantic setting and very authentic food. I am full Italian and in my opinion you won't find any better than Sweet Basil Bistro. The meatballs were exquisite and the pasta tastes homemade. The Bolognese is amazing with the spaghetti and meatball. We had a Caesar salad, some wine, and a piece of Tiramisu with whipped cream and a candle to finish off a perfect dining experience. Ryan was awesome. She made sure we had everything we needed and was very pleasant and friendly. I look forward to going back every trip to Big Bear...

Haven't had Sweet Basil in a couple months...I thought I'd treat myself today and Jesus Christ all mighty I damn near started to cry when I opened up the box. For a second I thought I was having a horrible nightmare but nope, this was really happening. This isn't the Sweet Basil that has been in Duarte since my childhood. I would give up my left nut to have Jim return to the spot breaks into tears. Has the new management heard the phrase, "If it ain't broke, don't fix it?" I've had 711 pizza with more flavor than this garbage. Please bring back the old recipe cause ohhhhh man this...