When I got there an employee told rudely to us to get in line to not look closely to the menu board and take a flier from the table to the line Then she later took a break and didn’t offer to help us when we where next to service us She the one that told us to get in line and didn’t want to service us when we where next Like come on if you want us to get in line then you should service the person first then go in a break before u go on it Worst service ever They wanted to give me a free sandwich on next visit but I don’t go there on a daily visit and live in a different county so I haven’t heard from them so giving a bad review because of bad service I had gotten there when I just...
Read moreOn average, I’d give them a 4, but not this evening (6/10). I did an online order… expected @ 8:03pm. Got there at 8:03. The guy says “we aren’t starting any new orders “ before I say anything. Then I say “online order was supposed to be ready”. He says “oh” and continues with the order he’s working on. My order clearly is not done (not even started as it turns out). His coworker comes out from the back and asks him what’s going on. No answer and just brushes by him. Really rotten attitude. The coworker made my sandwich after I told him who I was & what my order was. Franchise has some...
Read moreThey love chatting with each other but only seem to ask us just enough to get the order done and out the door. They seem to make the sandwiches ok but don't really provide a very warm or welcoming environment. It always kind of feels like not getting picked for the kickball team in grade school. Half the time when we feel like we want togos we drive the extra miles to go to the pleasanton one just to get more friendly service. We still go to this one sometimes just for the convenience of location and the experience I just described...
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