Starbucks — Restaurant in East Hempfield Township

I come here all the time, like once a week, and I always get the same thing: a caramel frappucino. I always get it the same way, and I always ask to sub mocha drizzle for caramel drizzle. The word SUB is key. I’m not asking for extra drizzle, I’m just asking for mocha drizzle instead of caramel. But when you get it this way, Starbucks has rigged their system to charge you 60 cents extra for the substitution. So basically they’re charging you twice for the same amount of drizzle. So I’ve asked to have them push “special request” instead, so I don’t get charged twice for the same amount of drizzle. The last time I went, I was told they will no longer do this for me, that from now on, I will get charged twice for one order of drizzle. it’s just...

This would be my designated Starbucks coffee trip whenever I got the chance to stop, but as of late I am getting annoyed. I maybe come here once or twice a month. The lady on speaker taking order is like always correcting what I say. I come here to buy and spend my money not to be schooled on how to say every single word of the menu. Not many people can remember these random language sizes Starbucks decided to put on their cups especially if someone only comes here once in a blue moon. Small is small stop trying to correct me like your the boss of the place and if I do not get the size or menu items right I am not welcomed. As of late I do not feel welcomed because I can't speak...

Today Hot Caramel Latte tasted like luke warm milk. Had to return the drink. Second drink tasted like luke warm, milk with a shot of caramel in it. I developed a habit of attending this drive thru around the corner from my home on a daily basis. Multiple times in the last 2 weeks the drinks were terrible, or completely incorrect. Today, I contacted the manager after the second horrible drink and instead of making it right, she warned me that the barista was working tomorrow. I am totally done with this location. Check your drinks and orders before you depart. They have a huge turnover of employees. I won't...