Domino's Pizza — Restaurant in East Lansing

The good part: The person on the phone was friendly and the pizza was delivered on time. The bad part: I spent the whole day moving and did not have anything to eat during the day. Near the end of the day of moving and unpacking I find the management gave me a flyer from Domino's in my move gift bag and am very hungry at this point. I order from the menu on the flyer and the total should come to about $20. The delivery person shows up and says it is $30. $30 for a medium pizza, breadsticks and a pop and that does not include the tip! (Watch out for the "delivery charge" pizza places here in East Lansing like to charge you. A lot of businesses like to nickel and dime the students here.) I asked the delivery person about the charge but got nowhere. I was too tired and hungry to go through the hassle of figuring it out so I took it. $30 for a medium pizza and 2 sides is ridiculous. If you are going to order pizza around here I recommend going and picking it up yourself. Little Caesars has the hot and ready for a great price and I have never had any issues with Hungry Howies delivery and service since...

I didn't get the 50% off price for ordering online, but I can live with that. However, the in-store Customer Order Board has got to go! Telling you as you walk into the store that your pizza is 1) Being Made, 2) In the Oven, 3) Quality Checked (whatever that is), and 4) Ready may work when things are slow, but when you are across the street from a 45,000 student university on a Saturday night it is a farce and only pisses off waiting customers. I felt especially sorry for the poor kid working the counter who had several customers point out that the Board said that their pizzas were ready(and HE must not know what he's doing) when the orders were actually just going in the ovens. I then had the added pleasure of hearing the argument between the guy at the end of the line who said my pizza never came through and the woman who insisted that she made it - AFTER having waited in the store for 15 minutes.

I still give a 3-star rating because the quality of the pizza was worth the wait and I was offered a 20oz soda...

It is quick and delicious. Nine times out of time everything is spot on. When it is not, there customer service is phenomenal. The second time we ordered from here they forgot our sauce sides. You have to pay for sauce, so we asked for them to run back and grab some. To make it worth their time we also ordered bread sticks. They come back in under 30 minutes with bread in tow, but had forgotten the sauces again. They admitted that by the time they get back our original pizza will probably be cold, so we put the pizza they gave us in the freezer, and they delivered us a new hot pizza, the sauce we needed originally, and gave us $10 off on our next purchase. Their online ordering is also great; heir site is super clean and simple. You can even place an order for a future time that day or on a later date. This is great for planning out future pizza parties, or if you know you want pizza as soon as...