East Los Tacos — Restaurant in East Los Angeles

I ordered food for pick up on my way back home in South Gate. Ordered a wet burrito without sour cream and I get home to find out it’s drenched in sour cream. I was disappointed. Receipt shows no sour cream. Called the store to see what can be worked out which turns out nothing. I need to drive all the way back just to get the right order only. Honestly I understand people make mistakes but how inconvenient of my time and money. I’ve been buying food from them since they had the taco truck on Ford. When it was just their close family working who actually did care about their customers. My nephews went to school with their kids. Now it shows how different the customer service is that it’s just people they have hired and show they can careless. Anthony who was in charge at the time was no help either. Not to mention. The last time before this experience I also placed a pick up order and picked up my food and forgot to pay and the lady forgot to charge. Mistakes happen. We received a phone call shortly after getting home regarding the missed payment asking if we could zelle them the money for the food. I said of course no problem and got their info to Zelle them. My point is how quick they will figure out a way to collect money but not provide customer service or a solution for a customer when they messed up on the order and caused an...

This review is mainly for the breakfast food. We came because we used to go to the pantry all the time. We had the ham with pancakes platter and the French toast platter. I really enjoyed all the sides especially the hash brown, sausage, and sourdough. The French toast was not great since it didn't have much flavor so it ended up tasting like unseasoned eggs. The pancakes definitely saved the entree, they do taste like the pantry's just maybe not as fluffy. I was disappointed in the atmosphere because it seemed like the place wasn't taken care of. The floors were dirty with spilled food and our table was dirty too. I feel for the bussers since they looked like they were busting their asses. I think understaffing a place that doesn't have a hostess or servers is a big miss step. Hopefully the management takes notice and supports their staff. All in all I will be back but there are definitely things that...

I was headed to my usual place a few businesses down that has some amazing food its a tortilleria but the place was super pack and ended up here.

Just with the name and murals they have inside its a tourist trap looking restaurant. The place looks nice the service was good but the food was just bland. I ordered a wet carne asada burrito aka rice burrito that was completely flavorless. The burrito was small and a majority of the burrito was rice with a splash of ground beef looking asada not to mention the cheap cheese they used that never melted. Ordered some tacos as well nothing special about them as well. I got my order to go and they gave me some pre packaged salsa which also was flavorless it. Overall the place looks cool but they need to step up there food quality for being in East La it was trash compared to what you can get around for cheaper and...