Moe's Southwest Grill — Restaurant in East Peoria

Review Date: June 10th, 2015

“WELCOME TO MOE’S!!!”

I was in the mood for something new and different. Something that I hadn’t quite had before. Moe’s was the new restaurant in town and I thought it was about time to try it out.

My friend and I approached the building and headed in. As soon as we entered, we were verbally assaulted by the friendly staff. After recovering from the initial shock from the friendly welcome, we approached the menu and spent some time mulling it over. “WELCOME TO MOE’S!!!” I knew I wanted a bomb burrito that would leave me feeling comatose. Both my friend and I ordered the… Joey Bag of Donuts? Is that right? I feel like there’s a story behind that name.

After we told the person behind the counter what we wanted, we had to kind of walk along the cooking line, telling each cook what we wanted on our burrito. “WELCOME TO MOE’S!!!” I loaded mine up with a ton of jalapenos and got some chips and salsa with my burrito. As we paid and I went to pick up my tray of food, I dang near dropped the thing. “WELCOME TO MOE’S!!!” That big burrito had to weigh a ton. The cashier offered a forklift to help carry my meal to my table; I politely declined and hauled it there with buckling legs.

Once we sat down and got our food in a position to eat, I realized I forgot my salsa. “WELCOME TO MOE’S!!!” My plan was to backtrack to the cashier to inquiry about my salsa dilemma but on the way, I noticed they had a salsa bar. “WELCOME TO MOE’S!!!” I must’ve missed it as I lugged my boulder of a burrito to a table. My eyes shone so bright as I looked over their options. If you’ve ever been to a buffet, think of the salad area and all the different dressings they have. This was like that. A cup of salsa in hand, I headed back to our table.

“WELCOME TO MOE’S!!!” As I picked up the burrito, I noticed there was some instructions at the table for how one can unhinge their jaw to take bites out of their burrito. Ignoring those, I set about nibbling off chunks until I could take full bites. Each bite was a blessing of flavors and substance. About halfway through my burrito, I “WELCOME TO MOE’S!!!” snuck back to the salsa bar to try another option. Once back at my table, I set about the monumental task of finishing off my meal. After using a shovel to put the rest of the burrito away, I sat content and wishing I didn’t take those last few “WELCOME TO MOE’S!!!” bites.

The table came equipped with a “WELCOME TO MOE’S!!!” white flag you could raise. Doing this signaled to the staff that you needed a wheelchair to the car from your table as you had ate too much and couldn’t walk. Finding the strength, I reached over and put our flag up. “WELCOME TO MOE’S!!!” We were wheeled out to our car but told we had to get ourselves in the vehicle. How we made it home without exploding is a mystery to this day.

Ok, so maybe this blog post was a bit heavy on the exaggeration and jokes. Maybe Moe’s was just dang delicious and you definitely get your money’s worth of food for about $9-12 a person. Plus, salsa bar. Do I need to say more? If you’ve ever been to a Q’doba, it is a very similarly styled restaurant and a great place to get lunch with friends/family.

“WELCOME...

First, when ordering they asked if we wanted pinto beans or black beans and the black beans were looking old and crusted on top. We finished our ordering process and was not asked if these were combos so I specified they were both combos with drinks and they only gave us one order of chips (which is fine). But then we were handed our cups we went to the first soda machine and we could not get any ice / soda out of it.. I watched several other people do the same thing. (No note was posted that it was out of order). Then after going to the other soda machine we were trying to find a lid to fit our cup size and there was none in stock.. the counter with the lids / straws were very dirty with garbage, wrappers, salsa, random lids spread throughout the counter. I went and asked for the lids at the counter and was given the wrong sizes again. I watched multiple people search for the correct lid size and end up short handed. We went and sat down at a table and that's when I noticed all of the trash on the floor / other tables. Do you not have staff cleaning the lobby? That is where your customers will be eating.. you would think that would be cleaned every 30mins or so. After choking down our dinner I went to go throw away our trash and had to push the trash down in the can in order to fit more. Looks like the trash hadn't been taken out since lunch time. This was my first time at Moe's and was thoroughly disappointed. I believe had the food been fresher, the common areas cleaner and stocked we might have had a better experience. But for now I will not be recommending anyone to...

Was yelled at by crew member for bringing outside food. Was lied to and told it was a health food violation to bring outside food and eat it yet there is no sign that's states no outside food. My partner didn't want an entree from Moes but I bought her a drink and queso. We have done this multiple times at this location alone. And to add insult to injury there was food and trash all around the dining area. Will not be go back. I was so busy offended she even slapped her hands on the table.update. The owner of this Moe's actually called me and not only apologized but actually gave me ways in which this situation would be fixed and not repeated. I am thinking of actually trying this Moe's again that's how sincere he seemed. That's all I ask for. Other then this incident my experience here had been enjoyable so I will post a new review...