Staff is very impatient and unprofessional to be honest. I ordered a latte today and they gave me iced coffee when I tried to tell them about it, the employee stated that my drink â was a latte! â and proceeded to show some attitude. I took the incorrect drink only because I saw no need to proceed with these individuals and I thought to myself hey itâs only 3 dollars and they will never have my business again. Lastly this is not my first time having an experience like this. This would be the third time. I will not name the employees because I donât want anything to happen to them but this is messed up and they need to change. This is just one persons comment but come on man this is my drink, and it was early in the morning as well and to know that these are the individuals that are handling what I put into my body is something...
   Read moreI have been going to this Dunkin' Donuts for a while now. Today was the worst experience that I have ever had. I ordered on the drive thru line and when I got my order, I realized they misunderstood my order. Judith was at the window. When I told her that there was a mistake, she yelled at me and told me that I already ordered the order and I agreed to it. The manager came over and he did refund the money. When I complained about Judith he just brushed me off and said he would handle it. Get your customer service together and learn how to treat customers. I will be sharing my experience...
   Read moreI would like to give a higher rating because 99% of the time I have no problems here. The past two Sundays I came here and was told I couldn't get a sausage, eggn and cheese sandwich because they had no croissants, bagels, or muffins. I've come here others days, even early in the evening and have no issues when the girls are working. It seems to me the guy working on Sundays just doesn't want to be bothered serving anything except drinks and donuts. I most likely won't be going...
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