I went to this subway at night to pick up an online order, I took the bag and left and when I got home I checked and only one of the sandwiches were made right and the other two were completely different, something I didn’t order and can’t eat due to dietary restrictions. I went back the next day with my receipt and the two wrong subs. The ladies working said that they would fix it and I went to sit while they were making it. A few minutes and manager comes out telling me that she checked the camera and saw that he did make one correct and only those two wrong. The people making my new subs understood that everything on my receipt needed to be remade and made two footlong instead of two half subs for the ones that were made wrong. The manger was telling me that I didn’t tell her the correct thing that happened but if I brought two 6 inch then obviously I need two 6 inch remade not two footlong. Very unprofessional way of Handel if a mistake that happened on your end in the...
Read moreIf I could give 0 stars I would. Today at 9 pm I walked into subway with my father to order food. The behavior of the employee who served us was not only unprofessional, but also offensive and inappropriate.
While I was at the store with my father, the employee was extremely rude to him without provocation. In addition, he made inappropriate comments toward me, asked for my age, and behaved in a flirtatious manner that made me feel very uncomfortable. When my father intervened and expressed that the questions were inappropriate, the employee escalated the situation by refusing us service and threatening to call the police without cause.
This behavior is unacceptable, especially from someone in a customer-facing role. I am deeply disappointed by the way we were treated, and I strongly urge that this matter be investigated and appropriate...
Read moreIf I could give zero star I would do it. We ordered catering platters two days prior to my baby shower. Order confirmed. On the day my husband went to this store, the employee told my husband they didn’t have the order, and also told my husband actually was another store location got the order and was ready for pick up. My husband got another store, the employee said they didn’t get the order either. My hubby called the original store, they said they could prepare now, but need to wait a while. Excuse me?! We planned to pick up at 11am and party started at noon. Every guests were here and you told me to wait?! I can’t believe they made a mistake like this after I already paid over $100. I WILL NEVER ORDER CATERING ORDER AGAIN!! You guys ruined...
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