KFC — Restaurant in Edgewood

At 6 pm on a week night, how does a KFC not have chicken cooked and ready to serve? I had stopped at another nearby business, and knowing I was stopping there next, saw that the lot at two cars in it and no one using the drive thru. It was almost 10 minutes later that I ordered at the drive thru and was told they only had dark meat. It would be a 9 minute wait for my order. Now either business is so good they can’t keep up, or business is so bad they wait until it’s ordered before they fix it. Judging by the lack of cars, it seems the latter. To make it even worst, I didn’t realize until I got home that I didn’t get the whole order, there was no mashed potatoes and gravy that I had ordered with the meal. I notice that Management or Corporate has not responded to other customers negative reviews so it appears they are poorly managed or operate in a don’t care environment. It’s a shame major brand names care little about the legacy that they...

I arrived at this location shortly after the employee marked the delivery complete for pickup however the order was never completed then after 15 20 mins I asked about the order they where unaware because they marked it complete and never made it when I told them this the gray haired heavy set lady in the back called me a obscenity. Told me then don't deliver it then I said I won't get paid and they said o well I needed to leave cause I'm rude because I won't let them freely infringe upon my valuable time I don't get paid to wait for orders. These employees then laughed about how if they made it it would be 25 to 45 mins if they did it and started telling each other how they wanted to have a drink and o man they really needed one. This location has had several bad experiences in the past and it seems to be in a very busy area it's somewhat confusing on how they do so poorly it should be thriving yet no one enjoys visits to...

Ordered online to pickup for 2:15pm. This was at 1:58pm. I drove the extra miles to get the hot wings because my closest Kfc doesnr carry them. Apparently hot wings and taco bell supplies are just too much for a store. Anyhow, I arrived at 2:10pm so I'm early right? Well, my wings werent even put down for cooking. Perhaps they got forgotten with all the anecdotal talking in the kitchen I overheard. I don't mind having fun at work but not at the cost of service. Anyway, I walked out with my order at 2:30. No hot sauce available. When I got the wings home, the only way of telling they were recently cooked is because the box was damp and some of the breading was soggy. Otherwise, they looked pretty unappealing. I recently got similar hot wings from Lees. I believe Lees has KFC's old hot wing formula perfected. Oh, and the KFC website to order leaves something to be desired. That'll be my last...