Today, 10/04/23, I went to Chatime, in the town of Southdale, mall, and as usual, to buy one of my favorite teas but with poor preparation, the coconut milk is bad, he didn't have time cooking in hot water? and as a result the milk is curdled and does not dissolve well in the hot water,
and the bad thing is that I do not fill my glass well either? Having said this, I told the girl who prepared it that she needed to fill it out and for which I had already paid $ apart, I have the right to complain because it is not cheap or free,
and the only thing I received was a very bad response and Terrible reaction because the employee looked at me and looked at the glass of my tea and said that's nothing? almost nothing and for something if? and she started laughing and kept looking at the glass that he needed to fill it and she turned around and started laughing at me again with his other partner? that was very unpleasant, humiliating and a great lack of respect, for me and for any of Your client,
I only expected and wanted to receive something well prepared and for what you had already paid? so what she? then she set out to remix the tea again and she only gave me half? in an unfilled glass? the tea with nothing of everything it contains, the pearls or any of the ingredients and I still almost almost threw the glass on the counter? without saying anything and she turned around again? and they kept laughing at me with another of her classmates???? It was a total disappointment, not just because of the customer service? if not for hiring untrained staff in this place, so popular, as is Chatime? what a disappointment? lousy staff with a low level of education bad treatment and racism to the client, knowing that thanks to the public they have a salary to...
Read moreI loved Chatime and had hoped that Niko Niko would be the same, but unfortunately it isn’t.
Their only options for sweetness levels are 100%, 50%, 25%, and 0%. I ordered 50% and it wasn’t sweet enough, but 100% would be too sweet.
At Chatime I would get 80% and it was perfect - I wish there was at least a 75% option. I was also disappointed to see that these drinks came with ice as it makes the drink watery and hard to get the remaining boba out of the bottom. This also means you get less drink. Chatime came without ice, and the drink was chilled.
Overall I’m pretty disappointed in the change and am going to find another boba spot...
Read moreNiko Niko Boba in Southdale Mall is a great spot for boba lovers! I got the Nutella milk tea with pearls, which is my favorite drink here. It's rich, chocolatey, and has plenty of caffeine to keep you energized—almost too much! I made the mistake of having it in the late evening and couldn’t sleep until 2 am. My husband tried the Energizer, which was tasty and surprisingly caffeine-free. He’s very sensitive to caffeine, but he was able to sleep soundly after having it. The drinks here are flavorful, and there’s something for everyone, whether you want a pick-me-up or something relaxing....
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