Reason for such a bad reviews is do to how Leanne treated us. No smile, no greeting, then when asked for a particular diet. She ignores you and cares less. We are very friendly people. When we greeted her w a smile. Nothing but a scowl on her face like she hated her job. The first visit I was thinking maybe she just had a bad day to find. The last 3 times we came. Attitude was the same. Not sure if its bc im white and my wife is Asian? Asked for substitution bc I eat kosher and can't eat crab. When asked for just veggies and no crab. She said I would be charged more!! I have never been charged more for no crab and veggies instead. I come here twice a week. Everyone is great and always have an amazing experience. UNTIL LEANNE! I normally spend 500 each time twice a week here. Tipping $100 each time. I bring my wife and her family. But since our visit here. Im done! Will not be coming back. Totally ruined our moods. Graduation night for our daughter and we came happy to have this experience while our daughter was w us. Im appalled. As a business owner myself. Customer service is one of the most important factors to...
Read moreWe began our dining experience by ordering a few appetizers, three delicious rolls of sushi, and the much-anticipated steak and scallops hibachi. The presentation was impressive, and the sushi definitely satisfied our cravings. However, the appetizers were a bit underwhelming and lacked that extra flair.
Next came the highlight of the meal—the steak and scallops hibachi. Unfortunately, it didn’t quite live up to our expectations. The scallops were flavorless; in fact, I had to spit one out, which was quite disappointing! The steak was equally bland, failing to deliver the bold taste I had hoped for.
When I shared my concerns with the server, she graciously removed the hibachi from our bill, which was a thoughtful gesture. Overall, while some dishes were enjoyable, others fell flat, leaving us with mixed feelings about...
Read moreCarry out order of hibachi steak and shrimp with steak requested medium rare-it wasn’t, more like medium well. Rice was mushy as were the noodles and the whole meal just had no flavor just very bland. I’ve had hibachi meals at other Japanese restaurants and the quality of food and flavor was much better. The meso soup had no flavor, just like trying to eat hot water. My daughter had the volcano tower? Which was a sushi type roll and it too was bland and mushy. The atmosphere was very charming and the hostess was very friendly so we were really hoping the food would be good but unfortunately it left us very disappointed . Restaurants only get one chance to make a favorable impression and...
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