Wayback Burgers — Restaurant in Edmond

Overall a very underwhelming experience. I have never left a google review before at a place as I am not a picky eater whatsoever. The food and the milkshakes here were actually very good. However, I did have a few disappointments.

1.) Price and Quantity: My girlfriend and I both got a milkshake and a burger, that's it. Between the two of us I believe this came out to around $32. Everyone knows Five Guys has increased their prices recently, however, at least you are given a very large quantity. Here, the photos on the wall made it seem as if they were large burgers, but when I actually got my food I would say they were no larger than what you would get at your local high school cafeteria. When we got home I looked at my girlfriend and said "are you hungry" and we both kind of were. I expected for $32 to actually be fed enough to be full but I guess not.

2.) Service: the service and staff did have a positive attitude, which we both appreciated. However, it took around 20 minutes to get our food, and 25 minutes to get our milkshakes. Along with that when our food came out they didn't call our name they just sort of looked around and guessed where the food went. They brought my original milkshake to another couple who got there after we did. And after waiting so more, curious as to if that was my drink or not, when the another milkshake that looked like mine was about to come out I snapped my finger at the employee because once again they didn't call out the name of the order and just walked around to see which tables may or may not of...

I ordered through Uber Eats with priority delivery so it wouldn’t be cold when it arrived. While it was still warm, it was the grossest food me and my granddaughter have eaten in a while. You know it’s bad when a 6 year old chicken strip girl says it’s “nasty greasy” and wouldn’t the chicken. It looked burned on the outside and each piece was saturated in grease on the inside. I picked up a piece and you could literally squeeze grease out of it. The one word that comes to mind about the burger is soggy. I managed to take the second bite and spit it out. I’ve never experienced a burger quite like it. The “soggy” was grease just like the chicken. From the top bun to the bottom bun, you could press slightly and grease just oozed out of it. The fries were cold and disgusting. Just kinda laying there limp and greasy. The tater tots were on the very bottom in the bag and just the weight of the other greasy things had the tots all packed down into a pile of mush. It was almost like one solid tot and when you pressed with a finger grease oozed up around your finger. What makes me the most angry about this is that I splurged to order this - $40 for the food plus delivery. All in the trash. Oh and one last thing, strawberry milkshake- tasted like play dough. The worst tasting I’ve ever had. I’d pretty much bet there was no milk, ice cream, or...

Update: I’ve been back twice since posting the initial review. Each time I have made simple, nothing fancy orders. Burgers and fries. Standard toppings. Last time I was here it took me 30 minutes to get my food. This time? It’s 710pm, there’s 3 orders/customers waiting in the restaurant, 5 people behind the counter working, and I placed my order for 2 burgers and one fry at 625pm. There’s people who have been here longer than me. If the food was free, I could understand coming here. It’s good food, but waiting this long for food during nonpeak times, and having to pay for it? Unacceptable. I could understand if there was one guy working, but a full crew and you still can’t turn out a burger in under 40 minutes? Obscene.

7:20pm: got the food and left, as this was supposed to be a quick to go order. Tried the fries before I even got to my car. Fries were unseasoned, stale, and lukewarm. Burgers were alright, my burger was missing all of its condiments, despite the employee repeating back to me that my burger was ordered with all the condiments it comes with standard. I won’t be back.

ORIGINAL REVIEW: The burgers are amazing, fries are good. The service can be spotty, I can typically get my burger in a reasonable amount of time, but about 50% of the time I’m waiting 20 minutes or more for one of those tasty shakes. Worth trying...