Antonio's Pizza Deluxe — Restaurant in Edwardsville

After years of loyal patronage, I couldn't believe what I was witnessing. This place, once a haven for delicious food and warm ambience, had turned into a complete joke.

I got my extra cheese pizzas, I opened the boxes to find a lackluster pizza in front of me. It had less cheese on it than the pizza you sell as cheese pizza.

This used to be my go-to spot since the 80s, but now I couldn't even stomach a single bite. The food was tasteless, the experience was terrible, and the staff?

Don't even get me started. I am beyound Frustrated . I got home and called my credit card company and requested they issue me a charge back. I am done giving this place any more chances for improvement. In 3 years same song and dance no action, no improvement, no consistency, no one taking responsibility for anything, but wants your money.

The owner had been told countless times about the poor quality of food, the unpleasant experience, and the unprofessional behavior of the staff. Yet, he turns a blind eye to it all. Hope he understands why we won’t be getting 12 pies again from this place.

The owner promised extra cheese, but we always ended up with barely a sprinkle. I brought it up with the manager, who was glued on her cell phone more worried about some guy. The girl continued to argue with me saying that’s our extra cheese. That’s the way the owner wants it.

Unfortunately , this is time to say goodbye to this place for good. I am tired of being disappointed and cheated out of my hard-earned money. I been giving this place 3 years now to fix issues but the owner just says give him another chance. I am beyond that.

The pizza maker was going to remake them, but the lady manager said no they are fine. So fine, if this is extra cheese then she definitely can’t manage anything.

Definitely not worth your time going here. Customers are wrong, she is right, and the owner she can’t call wants...

As I walked into the establishment, the atmosphere was chaotic. A woman sat behind the counter, her attention glued to her phone, completely oblivious to the whirlwind of activity around her. Meanwhile, a kid was darting around the dining area, creating a ruckus as if he owned the place.

In the back, another employee looked overwhelmed, his neck tense and red, as if it might burst from the stress of the situation. The menu promised a variety of dishes, but the reality was disappointing. I ordered a pizza for $7.99, only to be served a dried-out crust with barely any cheese, burnt on the bottom. It was gross. When I asked about it, the girl behind the counter shrugged and said, "The owner wants it this way."

My boyfriend's choice, a chicken wing pizza, was equally disappointing—there was no chicken to be found on it at all. The soda machine? A disaster. It had no ice, the soda was flat, and the surrounding area was crawling with bugs. To top it off, the tables were dirty, and the floor was littered with trash.

The so-called manager was still lost in her phone, and in the twenty minutes we were there, she managed to sneak out for two smoke breaks, take just one order, and chat with me briefly before disappearing again. It was clear she never truly worked during her shift. This disorganization and lack of care seemed to be a daily occurrence whenever she was on duty.

Overall, it was an experience that left us frustrated and regretting our decision to eat there. It’s definitely not worth your money; the food quality has clearly gone down, and the service is practically nonexistent. Save yourself the trouble and find somewhere...

Horrible experience! I ordered a pizza and 12 wings online. I go in to pick up my order and heard the female worker yelling at a male worker about messing up orders. That was unprofessional in itself! They hand me 2 pizzas and no wings. I said I ordered a pizza and wings. The woman said I ordered 2 pizzas. I left and returned with my phone to show her my order that clearly shows I ordered 12 wings. AFTER she took care of the man who walked in AFTER me AND AFTER taking a phone call as I am standing there waiting, I show her my order on the phone. She still says I ordered chicken wing pizza!! After she berated the male worker who said he knew nothing about my order, she offers to take the pizza back and I would have to wait 30 min for wings. I said I couldn't wait that long. There was no apology. She just said she can't cook wings any faster. She did not even offer to refund me for the wings!! Do better and be professional!! Notice the previous bad reviews on here and the owner's replies, saying they will make changes for the better. Well, they HAVEN'T!! Get rid of that unprofessional woman worker who refused to even apologize to me after ignoring my presence!! She should not work in...