Dairy Queen Grill & Chill — Restaurant in El Dorado

This place really is crappy now. 6/14/2025 7:35pm, ordered small Blizzard, medium chocolate dipped cone. Paid with cash, girl asked did I want my receipt. I said yes please. She closed the window. No receipt. She finally handed out the Blizzard which was runny and she didn't serve it "upside down" it would have been on the pavement. I watched another girl walk towards the back of the store with a cone that was not dipped and then back without the cone. A couple minutes later, she went and got the cone from im guessing the walk-in freezer. The girl that took my money kept watching me and the one with the cone. She suddenly grabbed a napkin and ran towards the other girl. She came back with the now dipped cone, dripping chocolate everywhere. She kept watching me, put another napkin around the bottom of the cone, opened the window and shoved it at me. Before I could speak, she chirped, have a nice day and slammed the window. The thing looked like a crime scene. I drove around to the front door, went in and asked another child for a cup and spoon. She looked at me like I was crazy but got a spoon. She said, you need a cup? I said yes. It is already dripping on my clothes. She got a small cup from above the soft serve machine and I managed to dump the cone in it. I got another "have a nice day" I get that it was not fully frozen. Instead of shoving it at me, someone should have used common sense and simply put it in a big enough cup...

The el Dorado DQ is the worst one I have ever been in. My family and I will NOT be returning the service sucked and when we got our blizzard they were not blizzards they were a blizzard soup not a blizzard. They was not served up side down because they couldn't be They would have went everywhere. I travel to three states and go in a lot of DQ's and this is the worst yet. I would rather go to McDonald's cause you expect them to mess your order up. Thought I would try them again. Wish that I had not. Went in to get my wife a blizzard and nobody new how to do it. Ordered me a burger all of it to go and they gave me a burger that had been setting there no telling how long. It had nothing but meat cheese and a ton of mustard and get this they didn't even put it in a sack. Just handed me the burger no sack no napkins. That will be the absolute last time

You said that you value feedback. Well let me give you some. I am well was a door dasher till tonight. I went to pick up my order and the lobby was locked so had to go thru the drive thru and because the workers was playing around I have now lost my job with door dash because I was late with an order and now I have been deactivated. Thank you DQ. Every time I go in to get my orders they are all playing around. The other day I was in there there was 6 people walked out it took me 30 mins that day to get my order and it was still wrong. So thank you DQ for getting...

I’m in town for work, and I love small town Dairy Queens back in Texas, so I wanted to give the local DQ a shot.

The food was hot and fresh when I picked it up, and the sweet lady who handed it to me called me baby. That alone made the meal amazing, but seriously. It was a nice, freshly made chicken strip basket and the Blizzard was kept in the freezer waiting for me. It was also where they kept my drink, which is such a cool thing to do because it made my Sprite even crisper, rivaling that legendary McD's liquid Rice Krispies.

My only feedback would be I wish you had steak fingers. I know that’s a Texas DQ thing, like Jalitos, but I bet y’all...