Subway — Restaurant in El Monte

Bought $25 subway gift card promotion over a month ago where you get a free sub. Catch is the coupon says not valid until 7/1-8/31. So I waited til coupon was valid. When I went to redeem today these ladies tell me it was only a free sub when I purchased. I showed them the display which says the same thing as the coupon I have and they still refused. I've purchased subs here many times and they have lost a customer.

Update: went to the subway 5 minutes away on Rosemead Blvd and they didn't question the coupon at all and had me scan the code. I will not return to this location again, one poorly run store loses a customer of many years and another very friendly store gains a new customer. Life is...

Best subway I have ever been to. I used to eat at a different subway 1.5 years ago but changed after eating at the location 9708 Lower Azusa Rd, El Monte, CA 91731. Nadia and Rosa have the best customer service and attitude when dealing with customers that make them feel at home. For instance Nadia recommended that I try their new watermelon drink as it tastes really good but not too sweet. It complimented my Sweet Onion Teriyaki sandwich really well! THIS IS THE ONLY SUBWAY THAT I HAVE FELT THE EMPLOYEES REALLY CARE ABOUT THEIR CUSTOMERS. While sitting at a table and eating I have seen both Rosa and Nadia treat other customers...

I go to a lot of Subways and this was the worst experience I have ever had. The 9 grain wheat bread was hard you could tell it wasn't fresh and veggies where ok. I asked for Mayo and the garlic oil and the girl that was making my sandwich wouldn't put enough the first time so I asked for more and she gave me just a few drops more. The worst chicken rotisserie sandwich i ever had. I had to throw away the bread and ate the veggies and meat it was so dry. I told a different girl how bad it was and she didn't care and didnt do anything about it.The whole restaurant was very dirty....