Burger King — Restaurant in El Paso

I can't say that I have ever had a good experience at this particular Burger King. It's ALWAYS really crowded, but that's only because of the location. During off peak hours when the crowd isn't bad, they block off most of the dining area so there isn't sufficient seating for the customers they do have at that time. Some of the employees are really nice and efficient, but the majority of them act like you're just a nuisance when you're trying to order something. Bathrooms are a disaster most of the time. But by far the worst experience that I've had there was two days ago and it was this particular experience that prompted me to write a review. I went in to buy my daughter a small hamburger while we were shopping downtown. There were two registers open and only one person ahead of me in line, but I still had to wait nearly five minutes because the two girls at the registers were occupied with taking pictures with the granddaughter of the customer in front of me. When they finally finished with their photography session, I stepped up to the register and ordered a regular hamburger to go. The girl at the register said "We don't have meat". I said "Excuse me?". She said "We don't have any meat. Only chicken." I said "This is BURGER King. How do you not have hamburgers?". She says "We ran out", and then begins to ignore me. How does a place with BURGER in the name not have hamburgers? I will never spend...

went in with my family to a VERY crowded and dirty establishment. It is expected though, due to the location, I guess. My family ordered the whoppers, and I a "grilled" chicken salad. Upon ordering I asked do you have light ranch? Yes was the reply. after paying and waiting for 15 minutes, the order came out, and I was told they only have italian. then I was handed a knife and spoon...for a salad. May I have a fork? We don't have any sorry. I guess I could have eaten it with my hands, only I couldn't wash them because when I entered the bathroom, there was more urine on the floor than in the urinal, and no soap to wash your hands with.

I told the staff only to be ignored. There was no coke in the fountain, and was ignored on that one too. My sons whopper was made wrong, and he had to wait another 15 minutes for them to correct it. Inattentive staff, wrong orders, too long of a wait for "fast food", no utensils to eat food with, and a disturbingly gross bathroom made this a frustrating experience never to...

I had a terrible experience. Needed the restroom and was told by the rude bathroom cleaning girl that it would take 10 minutes before I could use the restroom. I waited about 4 minutes and then I put a timer on my phone for 5 minutes. When it went off I asked if I could use the restroom now but she said she had 30 minutes to clean the restroom. I spoke to another worker about the problem and got no answer. Then addressed the manager who only stated they were waiting for the floor to dry. My father also used the men’s restroom and when he wished her a happy new year and good health she only scoffed. She was rude and has no business working with customers, maybe that’s why they have her cleaning the restrooms. It’s a decent living that I’m sure someone with a better attitude would appreciate. If I could give no star at...