Chick-fil-A — Restaurant in El Paso

I just want to start off by saying I LOVE chikfila but it’s crazy because aside from the delicious food the customer service is amazing (normally) BUT .. BUT… customer service really makes it or breaks it for me…. Last night I went through drive-thru around 8 pm, I asked for light ice on my drink and I guess they forgot and filled my drink up with a lot of ice, (which is no big deal) but there was a girl working the drive thru window, I’m not sure if she was manager since she was wearing grey, but I NICELY told her they accidentally put alot of ice when I asked for light ice, and she got SO bothered… she sighed out loud and rolled her eyes at me. It was super uncomfortable because it wasn’t my fault. I felt as if she was soooo bothered because she had to fix my drink. She didn’t even say sorry about that didn’t say goodbye nothing she just rudely exchanged my drink while having an attitude.. Customer service goes a long way people, I don’t wanna go back to this location because of...

I only leave reviews if I absolutely loved a place or I absolutely hated it. I can tell you if I could give this Chick-fil-A 10 stars I would! Such amazing and professional service here everytime I come! Very well organized and put together. Food is just on another level! They NEVER cheap out. They always give you extra sauces without charging you a dime unlike other places. Yes the food might be pricy but it's well worth the premium!! Wait time wasn't long at all. I've waited even longer at McDonald's which has gotten worse.. Anyways the few times I've waited which is very rare they give you something free for waiting. I've gotten a sandwich and another time fries just for waiting a bit longer! And the order is always perfect! Never any mistakes! NEVER! The only drawback is that this place is located in a spot where traffic is just unreal. It can be a hassle trying to get in and out of the parking lot. Especially...

Never had chick fil a before until I came here. Cashier was very nice and helpful in helping me pick from the menu as I was new to it. So good customer service and the meal was very good. I got a wrap, can't remember the name but it had avocado, and fries. This was also the fastest I've ever gotten my food! Took less than a minute! I literally ordered, turned around to get some napkins/ketchup (that only takes a few seconds) and a lady handed me my food . I even asked if she was sure it was mine because it happened so fast i thought it was for someone that ordered before me. Only thing was when I went, it was loud and SUPER crowded, not a single seat available. But i suppose that would happen around lunch time at a good place to eat, so I will not deduct a star from them for it even though I was hoping to eat inside. I enjoyed it and had a good first impression. I sure I'll come back to eat again (probably at a...