Clasico Kitchen Bar - Zaragoza — Restaurant in El Paso

Horrible horrible service!!! Way to crowded and music way to loud for conversations!! Disappointed.. the food was mediocre the green sauce is amazing and the drinks. But the service is horrible, poor young girl took forever to bring the food. A party of 9, and when she did she spilled a beer all over us and the table behind us. The check was incorrect, she was over charging on some beers and other sides. She charged the other group that was with us our appetizer on their tab. I asked her to correct it and she said I will. 25 mins later she returned with another lady saying she mistakenly charged the wrong tab of $148.00dlrs on my debit card, but corrected it for the right amount of $68.00dlrs. Unbelievable!! I told her I would be checking for the correct amount on my account and would return if it wasn’t cancelled and corrected. All she said I’m very sorry and quickly walked away. I kept all receipts and will be monitoring it. Please skip this establishment the one on Montana is better. If you go there please check closely your tab and monitor your account. I normally leave 20 percent tip but no tip for the f...

Overall I ordered the cheese with rajas and chorizo. I finished two beers, my Michelada and two bowls of chips. Thirty minutes passed and I never got my food and was beyond disappointed. I did not tip for that reason and they did not seem at all concerned about how my service went. Upon getting in my truck I saw the servers inside laughing looking at my receipt about the fact I did not leave a tip. I will never go back and I will pass on the word to friends and family to not come here. Biggest upset was I hadn’t gotten my food when another couple showed up after me and they got a whole sampler platter way more complicated than my cheese but yet I never got what I ordered. Worst dining experience...

Ive had clasico red beers in the past and they are top notch. So we were excited to sit and eat at the restaurant. What a huge disappointment.

Wife ordered a burger that was supposed to come with mayo. She asked the server to bring it out since it wasn't on the side or on the bun. He brings out some weird sour cream, stating they dont have mayo, but we have this.

I ordered the arrachera tacos. They were just okay. Meat was flavorful, but tough.

Daughters friend ordered chicken fajita tacos without the onions and peppers (just chicken tacos were not an option to order). Well, guess what came on the plate, with melted cheese all over it?

I would stop back from the drinks, but...