Teapioca Lounge — Restaurant in El Paso

I typically avoid going places within the last hour of closing because I understand the struggle of cleaning up, but I was busy packing and couldn’t make it until late. So, I thought I’d call ahead before trying to go in since it was 9:35ish when I got there. I called and asked if they were open and the employee said yes, but that they closed in 15 mins. I was already there, so I tried going in but the doors were locked. As we went back to the car, the employees came out from the back and just stared which made everything feel awkward lol. I understand closing early, but I wish the employee would’ve said something especially after I called ahead. Also wish they didn’t stare us down while we got into the car (looked like one of them waved too??), especially after they literally said they were open over the phone. I only tried going in because ya’ll said it was open. 🥲 It was just a very awkward experience overall.

I’ve gone here in the past though and the drinks are good tho, 8/10. The regular boba is a little bland for me and they don’t have brown sugar, so I’m too scared of trying another flavor lol, but the drinks...

I do not reccomend this place at all. The first time we went there the cashier was very rude and even rolled her eyes at me when I asked her to explain the menu to me. They took forver to make 2 drinks and the place is still complying with covid guidelines when there is literally no place to sit all you do is stand there and wait like 20-30 min for a tasteless drink. They charge you for every little thing you add to the drink. We gave it a second chance and went again today resulting in a worse experience. They again took forever to make the drinks and they told us we had to wear masks or we would get kicked out after having waited 30 min on the premise without a mask. I found that quite pointless tbh after already having our governer take off mask mandates. Overall I wouldnt reccomend the place at all it is too complicated to order and more expensive than what its worth. We have tried other Bobba tea places like Pokebar on Zaragoza next to Walmart and it...

I am a regular customer at this location. On 3/15/2024 I took my family for boba and was rudely treated by mia cashier, was given a hard time for having my service dog with me i was embarrassed and was sent outside to wait for my order, I was left outside on a windy cold day my order sat for I while until another employee took it outside and stated we were calling your name for a while. I replied I was asked to go outside and could not come in with my service pet. I asked for person in charge I spoke to Valerie manager and was not helpful at all she states she heard everything although she was not there during incident. She replied I spoke to Stephanie in corporate already regarding this matter. I asked for Stephanie email or phone number so I can contact her she replied you can...