Hunan Palace — Restaurant in El Paso

My husband, my son and I wanted to try their food because we had seen the commercial. We went in the waiter took our orders and he repeated the orders verbally to us making sure that was correct. We waited about 20 minutes and our soup and appetizers were served. When we finished with the appetizers, mine and my husband's main dish were served without our fried rice so we waited another 7 minutes for our rice and my son was still waiting patiently for his food. The waiter never came to check our table and see that my son's food was still missing from the order. A waitress walked by and we asked what happened to my son's food. She immediately went to the kitchen. By then the waiter, asked my son if he still wanted his food because no one had prepared his food. The owner had the audacity to charge us for my son's meal. She never apologized but, quick to charged $66.00 from a hand held machine that didn't itemized the charges and didn't print out a receipt. NO SERVICE, NO TIPS, BAD RATING,...

We ordered the sesame and general taos chicken. They were both fresh made. Tastes amazing in flavor. The chicken was not dry, which I was happy about. We had a choice of white or fried rice, we both got the fried rice. I was disappointed because the rice tasted old, the peas gave it away in color as if it was just sitting there to be reheated. There were no eggs as they said there would be in rice, rice was kind of dry too. We had crab Rangoon and I was surprised it was full of imitation crab, most places just fill it more with cream cheese so I enjoyed that appetizer. The egg rolls were not good to me, and I am not sure what was all in it but I had a couple shards of bone in mine. Won't be getting that again. The server was attentive and would check on us so that was nice. The place was very clean, relaxing and great atmosphere. I would recommend this place despite a few discrepancies. The price works for the serving...

1st time ordering & it was GREAT!!! General Tao’s chicken was awesome great flavor a little spicy but 💯 fried rice was AMAZING! Haven’t had great fried rice out here and is the best I’ve had, taste almost like the one from Back home (Chicago). Pan fried Dumplings also great 💯💯 puffy, thick dough which I love sauce was more of a Chile oil so I had to make my own but it was good. Chicken lo mien was ok more of a pad thai taste to it then lo mein but was ok as well. Won ton also very good very authentic unlike some other places that is very bland. Overall I say this is the BEST Chinese spot due to it having great (Chinese) taste to it and was not bland at all whatsoever. Paid a little more since we ordered through DoorDash.. and they close at 8pm which is a little too early in my opinion but everything...