Jun’s Ramen & Sushi — Restaurant in El Paso

My son and I were regulars there until the waitress (not MacKenzie) took my son’s order then walked away not even asking me what I wanted. I was so offended that I left and waited in the car. After a while, MacKenzie came to the car and asked me if I wanted tea. The owner made no effort to make things right even though he knew everything! Because MacKenzie came to the car and apologized for the restaurant, we went back (even though it was not McKenzie’s place to apologize). A couple of visits later, my son went to the restroom and washed his hands and pushed multiple times on the paper towel dispenser to get enough towels out to dry his hands, that’s when someone who worked there said, “You mind not breaking it?” Mind you, those machines are mean for industrial usage. My son was shocked and I could see it on his face when he came back to the table. When he told me what the guy said, I said that was it! We NEVER went back. Yes, it has great food, but to subject yourself to that - it’s not worth it. By the way, if my son would have broken it, we would have replaced it!!! We will NOT go back to this restaurant until the restaurant’s owner apologizes to us and makes restitution! We spent about $190 a week in there, they...

NO MILITARY DISCOUNT ⛔⛔⛔⛔⛔💸💸💸💸💸💸💸💸💸💸 Very cute restaurant! We arrived for lunch and we're the only people in the restaurant. The waiter took our order and we were excited to get our food. We started with takoyaki balls which came out quickly. They were nice and hot and had plenty of eel sauce for dipping. Unfortunately it went downhill from there. We ordered a combination of cooked food and sushi, well the chef worked on the sushi first. The sushi was delivered to the table about 15 minutes before the cooked meals. This was very strange as, again we were the only table there. We asked the waiter several times for different items, extra eel sauce, napkins and lime. Each time the waiter had to be reminded of the request. We ended up ordering desert which took an additional 30 minutes.

Overall the sushi was good, but extremely small for the price. Personally, the sushi at Sprouts is just as good and 1/4 of the price.

The wait time for food was unacceptable and we will not go back. This is unfortunate as we were looking forward to a...

Went with a large party at 11:30 am and didn't get the food served until 1:10 pm, we were the first ones there too! We didn't even get to eat there which was the initial plan, but we had to request for take out due to the lack of preparation by the chefs. There were only 2 chefs, one making ramen and another making sushi rolls. I felt bad for the 3rd employee being our waitress since she could notice individuals losing patience over the course of almost a 2 hour wait.

In addition, the protein ramen was below expectations as there was lack of flavor and the skewers were cold. Not to mention that I ordered a diet coke and couldn't take it with me due to having to leave and was already poured into the glass. I have gone to other local Ramen restaurants near the area which are defintely better all around than here. I DON'T recommend this place due to lack of service and not great food. This was not worth spending 32 dollars and not worth wasting my lunch time...