McAlister's Deli — Restaurant in El Paso

Walked in at 8:15pm to an empty place young lady in the back looked at me and quickly rolled her eyes and ran to one of the other employees (young man with a curly mullet) he was kind and took my order making me feel with each question that I will regret this order. Then he made it a point to go to the back and push a mop bucket to the front of the store as to tell me “hey we are about to close” without saying they were about to close. I would have actually respected them had they told me “hey we are about to close” but they took my order like it was a huge bother to them. Nobody likes staying at work late I get that. But a customer should never feel like they regret ordering food because they didn’t know when you close. Or that you did your pre close duties too soon. I know they are young kids and don’t truly care about their job because after they go away for college they will forget about these small lessons in life and how this customer normally tips $100 per person if they feel like they were treated with respect and care. But if the young lady in the back is a representative of McCalisters they will not be in business long. The young man did keep his cool and tried his best to remain professional…… I guess I should try the food …. BRB ……. Oh boy. I almost want to delete this review because I feel that sandwich wasn’t even worth my time and effort. But here we go. You know when you are extremely hungry and even a piece of bread taste amazing. Well this bread sandwich was just that. All I tasted was the bread and the pile of avacado on the sandwich. Side note this was a supposed to be a Turkey melt (maybe I ordered wrong) the bread was pretty good didn’t taste much Turkey, tons of lettuce, nothing else had flavor. Oh wait I take that back the bag of Ms Vicki sea salt chips had tons of flavor. The lemonade was pretty tasty too. I wanted the young lady eye roll to be the worst thing about my visit. But sadly I had to go down the street to Taco Bell so I didn’t starve (yup I said Taco Bell*puke noise) well I will give them one more chance in the future hope I’m greeted with open arms not an eye roll (beat a...

Dude I don't even KNOW where to start with this. Ordered the Italian and a bowl of potato soup. Now I'm a big fan of potato soup, I've had homemade, canned, and other restaurant's. When I say that McAlister's potato soup is THE worst potato soup quite possibly in the world, I mean it. The deceit I felt upon tasting it is unfathomable. Expecting a nice spoonful of cheesy potato soup, I was instead greeted with a flavour that is extremely difficult to describe. The closest thing that came to mind was how insulin smells like (iykyk). The flavor was rancid and lacked of salt. You could tell there was cheese in there, somewhere, in the void. Seasoning it myself proved to be a tough challenge since nothing could mask that awful taste. It truly takes a ton of effort to mess up potato soup. The canned variety sounds like ambrosia as I'm typing this. The Aldi's brand is probably 100x better than whatever vile concoction the people at McAlister's came up with. The Dubious Food from The Legend of Zelda: Breath of the Wild probably consists of McAlister's potato soup. I would rather eat 3 spoonfuls of Vegemite without any water than to ingest that "soup". Since potatoes are the subject: my wife decided to get the baked potato (at least that's what we thought it was). The only thing that ended getting eaten from that was the topping, which was the chicken bacon (that was good). If a Spudmaster existed, they would be ashamed to call it a potato. If another pandemic happens and there's a shortage of toilet paper again, head over to McAlister's and get the spuds. I don't understand their hate for potatoes man. It's like they threw the thing in the microwave and had it running for the entirety of the extended version of the Lord of the Rings trilogy with added commentary. Dude was dryer than a Popeyes biscuit left out in the Saharan desert. The Dunes of Arakis would be jealous at how dry and devoid of life McAlister's...

If I could give zero stars I would! Went in on a quiet Sunday night to get a cup of tortilla soup. Something simple and quick. For from it!!! The manager had some of his friends come in after me and I knew my order was going to get lost and quality bad. I took my seat and waited, and it happened as I predicted. Get my soup after I have to go remind the employees of my order, because all his buddies had already gotten their orders. I soon as I ask, they ask again what I ordered, and get it to me . I take a taste of what is supposed to be hot soup, or at least luke warm. Nope cold. Cold Tortilla soup is disgusting. The managers friends got their discount and hot food, I got left to the wayside. Won't come back to this place again. It's sad because I was happy we finally had a McAllisters on the westside only to have it dashed with horrible service and cold nasty soup. I promptly got up and asked for a refund. We'll have to wait and see if the Manger knows what he's doing and can get me my money back. What a...