Trap N Crab — Restaurant in El Paso

I ordered some wings on DoorDash. The order was processed and cancelled within 5 min. I called the store to see what the issue was and the gentleman that answered the stated they ran short on wings. I asked how many wings remained and he stated 10. I told him I would resubmit the order for just the 10. When I went back to order it was no longer on the menu. I called the store to order over the phone and the price of the wings went up by 3$dollars. Keep in mind I ordered the same thing the previous night at the price posted on the menu. The explanation given for the price increase “over night” is because the wings were bigger. I went into the store and young lady at the register agreed to change to the original price after I let her know what I paid the night before. I asked to speak with the owner/manager but she said she didn’t know and continued to tell me the updated price. I’m all for supporting small businesses but bad customer service and deceiving customers is unacceptable. I will say the food was great but bad customer service will...

The food is “ok” we got the secret not so secret fries, mac n cheese, fried chicken and crawfish. For the chicken we got the Hennessy sauce and Cajun sauce on the side, glad we did. The Hennessy sauce is subpar but with some refining it could be good. The secret fries were good but the sauce they put in it is a bit tangy. Fried chicken over all plain no sauce was seasoned good! Crawfish again had the same cajun sauce which is over bearing in tanginess, wasn’t able to finish the plate. Mac N Cheese was pretty good. Overall I asked my friends we had over would we try again they said no. For about $70 we expected better. They also had no faygo sodas which was an bummerOverall rating I would give a 5/10. Recommendation is to refine your sauces as they are overbearing in every...

So I’m here now at 7:12 the Female who took my order today was super rude on her phone while I was ordering to the point she didn’t even know what I told her. The food is good they just need to pay attention to detail when it comes to peoples orders. I asked for corn only for the sides the day before and got sausage egg and potatoes. I came back because the guy from yesterday was super helpful and they were both welcoming as that was our first day coming. Usually I don’t care But I don’t like her rude attitude or the fact that she couldn’t wait to use her phone until after. I’ll find another seafood spot until they...