McDonald's — Restaurant in Elizabeth

the lady who i believe is the owner short glasses gave me the most amazing experience today along with her staff member who served me and bagged my items for the rain forced me to write this review in the past this location had its struggles with customer service and accuracy however you can tell they have made some major and noticeable improvements that Ive noticed

NEEDS to improve on ticket times its currently 15-20 mins for 2-3 items like fries and a burger I have to wait a good minute for things that should take 8-10 and thats being nice because its fast food and most of the items are sitting in heated trays ready to be assembled they're slow on service for sure its like they move fast but its slow to get I dont get it

could improve on the eating and sitting time too alot of the high school kids from the area frequent there as a hang out instead of getting the food eating and going

when its clear or mid capacity its super clean and vibrant but can feel a little cramped with all the kids and that makes it annoying

"made special for you" was the term she used on top of everyone smiling interacting professionally and kindly through laughter with one another adds to the experience

Sidenote: Im super specific about how I like my extra fudge sundae made (bottom/side/top) and fries being fresh out they hit on point everytime I ask

11:41-11:44 AM Order #...

I'm not pleased I have been to this McDonald's multiple times either to dine in or take out while I dine in there was always sketchy people outside and inside I've seen fights, drug deals and there's been gangs here aside from that I received my food cold and it's always something wrong with my chicken nuggets at times they taste soggy or uncooked but my most reason experience was for take out I was tired after work i found it my better option to go here since its closer i went in ordered, everything was good until I saw the bag and my Chicken nuggets were missing it may seem like a simple thing but it's not it's my last straw with this place I just wanted to enjoy my chicken nuggets in peace it was the thing I was waiting the most for to eat from the bag just to not find it there I was so disappointed but honestly it's my fault for expecting anything good from this place where you can't even go inside without seeing sketchy things going on this place is honestly horrible like honestly look at this reviews there's millions and millions of negative comments do better may other people have better experience here cause me personally never again wouldn't eat this even if my life dependent on it wouldn't eat even if it was to save my grandpa I have a lot of bad...

I actually fainted in here. Had nothing to do with waiting, etc. It was my own issue. I need everyone reading this to understand the type of people that work here. It happened during their BUSIEST TIME OF DAY but that didn't stop the staff from rushing over to help me up (I couldn't even stand), offer me water, wipe my face and neck with cold water. I'm in tears just thinking about it! They stayed with me until the ambulance came and even told the EMT to make sure I know I can come back to get my food (I passed out while waiting for it). I went back just to thank them but just like they promised it was made fresh for me when I came in. I can't even tell you how much it meant. I'm still overwhelmed by what the one cashier did. AMAZING people y'all! AMAZING! And this place is across from a courthouse so you know someone fainting isn't as serious as the issues other customers are trying to handle while they grab something to eat. But I'm telling you, no one had to wait because of what happened. This is an amazing place with an...