Arby's — Restaurant in Elizabethtown

Updated the service was very much different than last time I went . Manager on duty was very sweet and nice food was perfect . And this time the restaurant was clean and floors was not slick . Last time I went it was nasty tomatoes taste like they was gone bad . Fries was cold and hard . The floor was so slippery you couldn't hardly walk . Had to hold onto the counter or rail to even stand . Service was horrible ! I never go to this 1 because of this type of service ! Only have a star because I had to in order to rate the store .Only reason I went to this store is it was close and the elder gentleman I was with wanted to go there . I was not the only 1 with this issue there was couple others in the place complaining to . Manager on duty told me it's just as slick back behind the counter. I replied maybe need 2 different mops 1 for just lobby . She replied thats what we do . I replied well something needs done Maybe it's the soap or something maybe a new mop head and she informed me there was nothing she could do about it . I replied call the headquaters then . Because if it stays like this someone will fall and sue . The bathroom is so slick you can't stand you have to hold on to the sink and grap hands in order to not fall . She rolled her eyes . I told her I'm not trying to be 1 of them type customer's I was just trying to help . That I have several years of restaurant experience and my husband has several years of GM experience and still is 1 . She walked away . I do not care for whatever reason it is I will never ever go back to this store ! I will just stay going to the other one by the freeway exit in Etown . Always satisfied there and thier floors are...

First off, the food and the speed of our service was on par. However, that's literally the only thing that was even remotely satisfactory. The cashier smelled like we was living and bathing in cigarette smoke, she literally reeked of it. Then on top of that this same cashier was reaching her hands I to the fry warmer grabbing fries out and eating them, she did this repeatedly. Aside from the the cashier being disgustingly unsanitary the cook staff were bickering back and forth yelling at one another placing blame on each other for an order that had been waiting for and I quote "over an hour". They were yelling at each other about how none of them knew how to make a burger and how the order that sat for over an hour was never made. They seriously were yelling and screaming at each other about how incompetent each of them are. On top of all that noise staff had the music up so loud in the lobby that customers had to practically raise their octave outside of comfort levels just to converse. This was an absolutely awful experience and 100% will...

Growing up, I wasn't a fan of Arby's. Their sandwiches always seemed so small and their menu limited. I was not and still am not a fan of curly fries either. I know that this will get me some hate but there it is. But we come to now and OMG is now ever delicious! The au jus for the French Dip is incredible. I could eat it solo as a soup. I would love to get a couple of quarts of this stuff to use in French onion soup. But my one true love and what keeps me coming back is the Reuben sandwich. Reubens have always been a favorite of mine and this is one of the best I've ever had. This particular Arby's store is a good one. The staff was very friendly and attentive. Many fast-food places I've been to have zombies behind the counter. Not here. The store was also immaculately clean. There was one guy there that was out cleaning when it got slow behind the counter. I'm sorry I forgot his name but he was awesome. My recommendation: Don't pass this one by. Come in and get a tasty sandwich and even curly fries if...