KoalaTea Boba — Restaurant in Elk Grove

Saturday, 4/08/2023 - Saw Koala Tea Boba and decided to check them out. They are at the corner of Elk Grove Florin Road and Elk Grove. Address is 9620 Elk Grove Florin Rd, Elk Grove, CA 95624. Parking is in the back of building. There is an entrance through the back as well as the front. They have a cute little area to take photos. Upon arrival:

Pros:

1. lots of parking. Again, parkigg lot is in the back of building.
2. there's front and back entrance into the restaurant.
3. menu are all posted inside.
4. you can order at the window or use the kiosk. We went to the window.
5. we got a strawberry smoothie with Boba. Delicious!! We can taste the strawberry flavor. Boba was perfectly cooked. Not hard and not too mushy.
6. the guy at the window that helped us was very nice.
7. there's a flower board you can take a picture at. And there's a large koala stuffie you can take a picture with.

Cons:

1. none

Conclusion: This is such a cute little Boba tea place. I really liked it. Id go here again. We just happened to pass by and saw it. Glad we stopped by and...

Overall one and done. Kids working the cafe were very kind and helpful. But the place is pretty gross. Trash was overflowing from the moment we came in the door. Tables were all dirty and the walls even looked like they could use a good washing. The ordering process was somewhat disorganized since there was a self kiosk near the window that must have been out of service so the young ladies that figured this out decided to just jump in line in front of us. The monthly flavor of the month was still written as "July Mango" 👀 I could have overlooked ALL of it had the boba been decent -but it was a huge miss. Flavors were all off and there was a distinct weird chalk flavor/consistency that seemed like they weren't diluted correctly. Four different orders and four disappointing drinks for a whopping 31.00...

While I love koala boba so much, every time i go the drinks are always on point BUT every time this one worker is working, not sure his name but he always wears a beanie and curly hair in a low pony and wears black pants with the stripes, while i have seen him working a lot to know he is not new, he messes up the drink every time, I often order a slushy type drink and while all the other times its correct, he makes it basically just liquid n with all the portions off, this has happened with numerous different drinks. I truly love koala tea but for almost 8 dollar drinks, his performance makes the experience disappointing, and it’s not just me either, i’ve had other customers share the same...