Rose Tea Lounge - Elk Grove — Restaurant in Elk Grove

At the moment, this is now my favorite boba spot in ALL of California, and I have tried boba all the way down in San Diego, and up in the Bay Area, and this is by far my favorite place now!

I recently was in the Sacramento area for spring break, and I've been to pretty much every decent boba spot in the area, but I wanted to try something new, something interesting. It literally took me 30-40 minutes to find and decide which place to go to, and I ended up finding this charm.

We were lucky it wasn't too busy, but there sure was a good amount of people, but I could tell a lot of people ordered online because I want to say that there were about 20 drinks just sitting on the counter!

Anyways, I absolutely love the environment, and the interior because I think it has a really mysterious and modern luxe kind of design and plus I love all the art, decor, and of course the vibes. All around a good feel. I had already knew what I wanted and I got the mango cloud, but then I was like "man, I heard about that boba shortage, and this is our last day in Cali," so I got back in line again and ordered the strawberry cloud, so I ended up with two amazing drinks. We also ordered a thai tornado, which just looks so beautiful as well.

I thought that I would like the mango cloud better, the one which I originally ordered, but the strawberry cloud was actually my favorite BY FAR. Both of them are very aesthetically pleasing, but the strawberry one was way better executed. First, the strawberry lemonade smoothie itself was super delicous, and luscious, and just had the perfect consistency and was so refreshing, and VERY fresh for a warm California day. You could really taste that sweet, beautiful strawberry flavor, and it wasn't as sweet as I would of imagined. The cheese foam also added a really nice creaminess and slight saltiness to offset the sweetness. Then, the real game changer were the fresh strawberry bits. Usually when places put real fresh fruit in drinks, the fruit is kind of bland or too soft, but these strawberry that they put in the drink were some of the best strawberries I have ever had. They were insanely fresh, and still maintained a really good bite to it, and just added a new texture and elevated the whole drink. Just that is what made the drink so special. Then of course, the boba was executed perfectly, and was soft but with that slight chew.

The mango cloud was still really good, but the strawberry cloud just dominated the mango cloud that I was more foucsed on the strawberry one. I mean the mango drink was super refreshing and fresh, and the cheese foam was also creamy and salty, and the boba was on point too. The one thing was the fresh mango bits in it. They were just kind of bland, but the main thing was they were way too soft, and I know mango is softer and more delicate than strawberries, but it just didn't go too well in the drink. Don't get me wrong it was still delicious and I could definitely drink the whole thing by itself, but the true champ was the strawberry cloud.

Overall, when I look at everything down to the interior, the service, and the spectacular drinks, I can easily see why this is my favorite place in California, and I'm so glad I found this place, and I'm hoping that I can come down here the next...

Been coming here since they opened and have been a loyal customer. I come at least weekly and get 5 to 6 drinks each time. I have easily spent over $1000 here. I order the drinks weekly and I have my teenaged kids/ young adult kids, drive there and pick it up for me. it has never been an issue. Apparently, very recently, they implemented a new policy where you have to show a photo ID matching the credit card and bring the credit card with you that you used to make the purchase. my kids had a picture of my photo I. D and the online receipt with them and they still would not dispense the drinks. They made me pack up my 6 month old baby, drive there and address the situation. By the time I Arrived, the drinks were completely melted and the kids were upset, not to mention, embarrassed. They refused to remake the drinks so that they were fresh or even refund my drinks. The frozen drinks were completely melted. When you are the manager of a business and you want to keep your repeat customers coming back, I have always been taught that the customer is right and to remedy the situation if possible. If this was a new policy, why not accept the photo ID and the receipt that was with the kids & and then let them know for next time to bring the physical credit card. Also, most importantly, try not to roll your eyes at the customer. This manager, Jenny, rolled her eyes at us, treated us rudely and expected us to be nicer to her than she was willing to do for us. I've never seen such an unprofessional manager. I have been forgiving about issues here even a 55 minute wait but after Jenny they have definitely lost my business for good! The last thing I heard from Jenny on 11/03 when I told her I'd leave a bad review was, "have fun with that". Rose tea please do better with your management team. Maybe give someone else a shot and help them by coaching communication and problem solving skills!! Good bye Rose Tea and good luck! I'll make Bober tea the new family spot drinks were...

Service: -5/5 Drinks: 2/5 Ambience: 1/5 The drinks were alright, truly nothing special. There were unique ideas, and one of the people with me had tried one of those milo chocolate smoothie blends. However, the other two of us got regular drinks. You can't mess up a black sugar boba, right? False. The drinks left a weird, dry aftertaste in my mouth.

When we first arrived, they were out of water, and the room was as hot as outside. Still is. The giant fan in the corner of the room did not do the circulation any justice. I told the lady at the front nicely that there was no more water, and I got a rude glare and a sharp "okay we'll refill that when we can". She then quickly turned away from me and never spoke to me again.

Perhaps it's because they were busy, but this is not the first time I've seen such unprofessionalism. There were shipments being carried in through the front! That made the already weird & tense ambience even worse!

Last but not least, the service for food.

It had been a full hour since we ordered the following; popcorn chicken, fried tofu, and tteokbokki. 30 minutes into the long wait, we were finally told that they ran out of tteokbokki. We had it substituted with takoyaki. But still, that is just so unprofessional.

I don't think I will ever come here again.

Not unless I want a dry mouth and to wait in a crowded, small, hot room for more than an hour.

UPDATE:

Our food was ready the entire time, but the adolescent workers behind the counter failed to tell us that it was ready.

Updating this to a big fat ZERO for everything. If google allowed it, I would rate this into...