Starbucks — Restaurant in Elk Grove

Went to check out the new elk Grove sky River casino... My homegirl and I ran out of dollar bills so we had to scrounge up our change came up with about I don't know $10 or so in change had to drive a fair distance from the casino to get some dollar bills because the casino is a (no change) casino. I will be reviewing the casino separately of course. So back to Starbucks, I went in to see if they would take some quarters, in exchange for dollar bills. I was told they have a no change policy in that I would have to buy something is what he said at first so I asked, " what do I have to buy?" He then stated that they have a policy against taking change for a dollar bills whether this is true or not I do not know. What a nice helpful little part of town this is,🫤 the Shell station across the street also told my friend they could not give her any dollar bills in exchange for change. Makes me wonder what the world is...

I came into the coffee shop early this morning to catch up on some emails. The staff was laughing and sounded like they were really enjoying their jobs, so I wanted to give the manager some positive feedback. I went to the register and asked the young man if I could speak to the manager. He went to the back and advised she wasn't around, but would let her know. I advised that I would be sitting at the table waiting. Little did I know I would be waiting and waiting; after an hour I went back up to the register and asked to speak with the manager again. The gentleman, with no apology at all, said, "Ok, one minute". He spoke to a lady and advised she would be with me shortly. Well, it's been an 1 hour and a half and no manager, so I called corporate while waiting in the shop. They advised they would contact the district manager and he would contact me in...

Kelly was very spiteful and rude. From the second I walked in I was the only person and line and no one acknowledged me. Thats fine so I wait patiently. I ask for a venti coffee with room to add milk and sugar because I’ve been riding it this way for over 5 years. When I ask Kelly for extra milk because the coffee is frankly too strong, she says she cannot offer extra milk. This is so petty and un reasonable. I do not recommend that anyone go to this Starbucks because the women here not just Kelly but the people she trains are very petty and it’s not worth the expertise to be so belittled. I just went to another Starbucks at 7850 Elk Grove and politely have me a small side of milk so that my coffee is not so strong. They very non empathetic and they have terrible customer...